Solution Expert

This recruitment is carried out anonymously 

We are looking for

SOLUTION EXPERT, SAP PP and VC

to join us in the Metsä Group ICT Application Services, Supply Chain team with support and continuous improvement focus in Espoo or Tampere.

What will you get to do?

The main responsibility area in this role is the application support services of SAP Manufacturing Execution and Variant Configuration solutions. In Manufacturing Execution process area we are using SAP Production Planning (PP) which is tightly integrated to factory MES solutions. We are also using Variant Configurator (VC) to define Make-to-Order products’ dimensions according to customer specifications. As a Solution Expert, you’ll have opportunities to build your expertise and develop toward a Solution Designer role in the future.

In this role you will join to Supply Chain AMS team. You are responsible for solution support and ensure Manufacturing Execution and Variant Configurator solutions end-to-end availability across Metsä business areas, as well participate to continuous improvement activities. You will ensure successful handover from project to AMS and work closely with our solution partners to coordinate resolving of the incidents created by business key users. In addition, you will work as Group Key user on your process area and lead business area level key user network. You will take care of ensuring group alignment for common shared processes, data and systems.

You work closely with all Metsä business areas, solution & process development, other IT teams as well with our support and implementation partners.  You will control the progress of incident resolution and ensure the quality of the support provided by our solution partner and monitor that SLA targets are achieved. You will identify improvement opportunities by understanding business processes, Metsä common solutions and industry requirements, standards and best practices.

Key responsibilities:

• Act as Solution Expert in Manufacturing Execution and Variant Configurator processes
• Lead business area level Key User network
• Coordinate common group level trainings and creation of common training materials
• Coordinate application support, ensuring the quality of incident resolution and achievement of SLA targets
• Coordinate and execute Key user trainings and create training materials
• Manage bug fixies and standard changes
• Provide development proposals based on incident / problem management findings
• Participate to continuous development and solution testing
• Coordinate the service transition from development to support organization

What kind of skills are we looking for?

We are looking for a service-minded team player who approaches work with a positive attitude and has excellent communication and collaboration skills. You are curious about ICT solution functionalities and enjoy sharing your knowledge with others. You thrive in a dynamic and developing environment, work proactively, and are ready to take responsibility when needed.

In addition we hope you to have:

• Hands-on experience with SAP PP, experience from SAP VC is considered as a strong asset.
• Experience in supporting or developing business-critical applications.
• Familiarity with the make-to-order production process.
• Fluency in written and spoken English; Finnish skills are considered an asset.
• Experience in SAP Master Data management is considered an asset.
• Knowledge of SAP IBP, PP/DS, EWM, Fiori, and/or MES solutions is considered an asset.

Career in the new era at Metsä Group

The best sparring for business – deepen your expertise as a specialist. At Metsä Group, you’ll work with professionals from many fields. Our atmosphere is open, and it’s easy for newcomers to fit in. We want to renew the business by striving for positive impacts on the environment and society. This means significant development opportunities and agile projects, competence development, and understanding the business. Our big company offers a wide range of career opportunities and many interesting challenges.

Metsä Group has a responsible corporate culture that creates a safe working environment for all of us. We value good leadership and support for personal career development. We encourage you to display your competence and will provide you with opportunities to use it.

We offer our employees a wide range of fringe benefits, including comprehensive occupational health care, and extensive training and development opportunities. To support wellbeing at work, we encourage our employees to take advantage of culture, sports and bicycle benefits.

Metsä Group has a hybrid working model. In this position, part of the work can be done remotely.

Above all, this position offers you diverse working days, challenging projects and a job that affects the present and future of Metsä. Our team builds new technology for our plants and mills, and secures that the existing ones serve our business in the best possible way. More information about us and the role of ICT in Metsä you’ll find from the following link: https://www.youtube.com/watch?v=f_q6DgVjHFo

Enter a new era in your career,​ welcome to Metsä Group!​

 Anonymous recruitment - how it works 

This is an anonymous recruitment process. The gender and date of birth of the applicant are not asked for on the application form. Personal details such as name, mother tongue, time of studies, name of educational institution and contact details are hidden until the interview stage. Attachments (such as CVs) are also hidden.

This recruitment is carried out by Metsä Group’s recruitment partner. Our partner sees the appli-cants’ details in the system, but the applicants remain anonymous to Metsä Group during application processing. Our recruitment partner is committed to presenting the most suitable applicants for the open position.

Our system will guide you through the application process. The questions on the application form will help you present your skills and experience anonymously. Answer all questions carefully. If you’re invited for interview, your CV will be displayed to the recruiters to support the interview.

Read more and watch the video on anonymous recruitment.

Would you like to know more? Contact us!

Because the application process is anonymous, we don’t record any information about people who contact us. So don’t hesitate to call us if you have any questions about the position or the recruitment process itself.

For more information about the position, please contact our Solution Expert, Sigrid Holloway-Marceau. You can reach Sigrid by phone on + 44 7740 094 120, best available on Friday 3rd January at 12:30-13:30 (EET), on Tuesday 7th January at 14:30-15:30, and on Wednesday 8th January at 12-13.

What happens next?

Click on the link below to apply. Note that attachments won’t be visible in anonymous recruitment until the interview stage, so it’s important to fill in the application form carefully. Please send your application as soon as possible, as we’ll already start processing applications during the application period. Please include your curriculum vitae and salary request.

You’ll receive a confirmation message the next morning after your application has been received.

The application will be open until 12.1.2024. We wish you the best of luck!