Claims Negotiator
Neste OyjTietoa tehtävästä
Are you our next creator of change?
This is for you who wants to have a real impact on creating a healthier planet for our children every day. At Neste, you will be working for the world’s leading producer of sustainable aviation fuel and renewable diesel and a forerunner in developing renewable and circular feedstock solutions for polymers and chemicals. Let’s create transformation for a sustainable future together.
We are looking for you,
Claims Negotiator
to join our Global Logistics & Commercial Operations Support department in Espoo. You will be part of the Claims Management team, reporting to the Head of Global Logistics & Commercial Operations Support.
The Claims Management team will focus on leading and developing claims processes in collaboration with multiple stakeholders. Team will have global responsibility for cargo, operations, handling, storage, and transportation claims management. The team also provides loss prevention, operational, and claims handling support globally in the most complex claim categories, irrespective of business area or geographical location, and arranges frequent training. Actual claims handling is primarily done by operational teams, and the Claims Negotiator acts as support and handles the most challenging cases. In this role, you will work closely with various stakeholders, including insurance companies, law firms, suppliers, customers, surveyors, and internal stakeholders such as shipping and chartering, operations, sales, supply, trading, legal, insurance, finance, support services, and land logistics teams.
In the event of an incident such as a collision, contamination, injury, spill, or any other type of high-value claim, you will be contacted. You will ensure smooth cooperation while securing Neste's contractual and legal rights are efficiently exercised and protected through claims handling done in a timely and consistent manner. You will also take into account business drivers, business relationships, and trade practices of different business units.
Reasons to join
Real impact right now. We work in an inspiring and evolving business environment, where everything we do serves one purpose: to create a healthier planet for our children. To drive a growing impact as a global leader in renewable and circular solutions we live by our values every day; we care, we have courage, we cooperate.
Safety and caring. We value safety always and everywhere. We want our work to feel good and do good. At Neste, we nurture a culture where everyone is welcome and feels safe, respected and encouraged to be their unique true selves.
Exciting growth. Transformation brings new possibilities and fosters our courage and curiosity. As a global growing company we support personal development with versatile learning and career opportunities. Collaboration is the key, and we believe in flexible, smart ways of working.
In addition, our benefits for employees in Finland include, for example, a personnel fund as part of the overall remuneration, good occupational health care, and an extensive membership in a sickness or health insurance fund. We also support leisure time activities, e.g. by offering benefits for sports and culture.
More about the job
Your role in creating a sustainable future
Lead and support stakeholders in claims related activities
Evaluate the legal and contractual validity of claims received from customers, owners, suppliers and other parties
Negotiate and settle disputes
Collect claims receivables
Report and analyse claims related data
Build and maintain clear claims prevention & handling processes and cooperation model with stakeholders
Keys to success in this role
Business, maritime, logistics and/or law degree or similar skills acquired through work
Good legal argumentation and communication skills
Knowledge about claims
International experience in shipping and logistics activities of oil or chemical industry or marine/cargo insurance
Ability to take a leadership role in the claims process and claim related investigations
Flexibility in working hours within global environment requirements
Excellent analytical and social skills with ability to make recommendations and decisions
Ability to work independently and endure stress in a hectic working pace
Courage to drive change - question, spar, develop and suggest improved ways of working
Interest for develop processes
Fluency in written and oral English
We also value
Knowledge of inspection & quality assurance related processes
Understanding of non-bulk shipments and related activities
Knowledge of Neste’s business
Let’s get you started
Wondering whether we are a match or not? Take a short test at neste.com/game.
We look forward to receiving your CV and application with a salary request by 9th of June, 2024.
If you have any questions regarding the process or the position, please get in touch with Elina Knuuti, Head of Global Logistics & Commercial Operations Support (+358 50 458 8435) 31st of May between 1-2pm or 5th of June between 9-10am.
The recruitment process will include interviews and a possible aptitude assessment. The person selected for the position must pass a health examination including a drug test. A security clearance is obtained with their consent.
Tietoa työnantajasta
Neste lyhyesti
Neste hyödyntää innovatiivista, tieteeseen perustuvaa teknologiaa muuttaakseen jätteitä ja muita raaka-aineita uusiutuviksi polttoaineiksi ja kierrätysraaka-aineiksi. Yhtiö tuottaa ratkaisuja ilmastonmuutoksen torjumiseksi ja kiertotalouden vauhdittamiseksi. Olemme maailman suurin uusiutuvan lentopolttoaineen ja uusiutuvan dieselin tuottaja sekä polymeerien ja kemikaalien valmistukseen tarkoitettujen uusiutuvien ja kierrätysraaka-aineisiin perustuvien syöttöaineratkaisujen edelläkävijä. Tavoitteenamme on tehdä Porvoon jalostamosta Euroopan vastuullisin jalostamo. Neste on myös asettanut korkeat tavoitteet ilmastolle, luonnon monimuotoisuudelle, ihmisoikeuksille ja toimitusketjulle. Yhdessä kumppaneidemme kanssa pyrimme hiilineutraaliin ja luontopositiiviseen arvoketjuun vuoteen 2040 mennessä. Menestystämme on luomassa 5 600 ammattilaista 16 maassa. Lue lisää: neste.com/konserni.
Tutustu työnantajan yrityssivuun osoitteessa https://tyopaikat.oikotie.fi/yritys/neste/1852302-9
Lue lisää työnantajasta
- Neste Oyj Lead/ Senior Process Design Engineer
- Neste Oyj General Ledger Key User
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