Retail Terminal Manager

In the Nordics, Avolta offers travel retail under the brand of Dufry with 16 stores at airports in Sweden and 14 stores at Helsinki Airport, Finland. Under the umbrella HMSHost, we will run 13 restaurants, cafés and convenience stores at Arlanda Airport, Sweden and 16 restaurants, cafés and convenience stores at Helsinki Airport, Finland at the end of 2024.

We operate locally at Helsinki-Vantaa airport. Dufry is a global company and we operate in 75 countries. At Helsinki-Vantaa airport, we have multiple duty-free and luxury & fashion stores. We are proud to offer an employer value proposition that encompasses exceptional career possibilities, an international environment with exclusive brands, and a diverse and inspiring community of colleagues. Join our dynamic and fast-paced team as a Terminal Manager and play a vital role in the smooth and efficient operation of our business within the bustling environment of an airport. We are a reputable company committed to providing exceptional service and delivering a unique shopping experience to travelers. If you thrive in a dynamic setting, are enthusiastic about making sales, possess excellent organizational skills, and retail is your passion, this is an exciting opportunity for you.

Are you goal- and people oriented?

RETAIL TERMINAL MANAGER 

To be successful as Terminal Manager at Avolta Finland you need to:

·        Lead and supervise a team of Shop Floor Managers alongside our retail professionals, providing guidance, motivation, and coaching to ensure operational excellence and world class customer service

·        Have a strong commercial mindset and sales is in your dna

·        Know how to monitor and manage daily operations, including staffing, scheduling, and ensuring adequate coverage to meet customer demands

·        Have a knowledge of effective merchandise presentation standards in retail business

·        Have an understanding of Travel Retail concepts

·        Have proactiveness and good problem-solving skills

·        Analytical thinking, organized way of working, and good communication and negotiation skills are part of your set of skills

·        Be able to communicate fluently in both Finnish and English

·        Enjoy working under pressure and in hectic environment independently

·        Have several years retail management experience

We are committed to fostering a supportive and attractive working environment that encourages collaboration, creativity, and innovation. Our aim is to provide exceptional customer experience to our international customers and you are an important part of the chain. We understand the importance of sustainable practices and strive to make a positive difference in the world through responsible business operations.

The work is permanent, full-time (37,5h/week) Monday – Friday position. As Terminal Manager, you are responsible of running our store operations at Non-Schengen terminal. You are part of country operations steering group.

What do we offer you?

At our company, we understand the importance of personal growth and professional development. We provide comprehensive training and development programs to empower our employees and equip them with the skills they need to succeed. We prioritize the health and safety of our employees, providing a secure work environment that allows you to thrive. We take care of our employee’s well-being by offering ePassi-services, and as a member of our team you will have access to exclusive staff discounts allowing you to experience the luxury and excitement of our products firsthand. We offer also medical services at Aava medical centers and free parking. Terminal Manager is also included in the company bonus program.

For further information, you can call Finland Retail Operations General Manager Janne Nieminen (p. +358401697007) on 28.3. at 15-16 and 9.4. at 16-17.

Interested? Please send your CV and application letter in English not later than 05.05.2024. We'll go through applications even during the period.

We are Avolta

We exist to make travelers happier by maximizing every moment of their journey - whether you are on-the-go or online.

With a united offering of travel retail, convenience, food & beverage across airports, motorways, cruises, railways and more, operating in 1,200 locations across 75 countries, our extensive portfolio of brands means we are at the right place at the right time for all travelers.