Order & Invoicing Coordinator, Dealer Support

We are strengthening our Duell Dealer Support team and looking for a new professional. Duell Group is the leading distribution entity for all kind of powersports, marine and ATV/UTV products in Scandinavia, and gaining more markets in Europe. You would be located at our HQ in Mustasaari, where we serve the entire Duell group's customers from the Nordic countries to Europe. The position is full-time and permanent.

As an Order & Invoicing Coordinator you would serve our international customers in Finnish, Swedish and English. In this position, every day would be different with your various tasks from customer service to being part of development projects. You would have the support of the Dealer Support team in your work.

Main tasks:

• Competent and professional first point contact to our Duell customers via multiple channels
• Receiving & handling customer orders & requests
• Invoicing orders
• Preparation of customs documents
• Coordinating customer enquiries to second level product support
• Answering questions related to delivery times, product availability & prices
• Supporting office related tasks

An ideal candidate:

• Previous working experience in customer service centre
• Previous experience in order handling and invoicing is seen as advantage
• Has ability to use different IT tools & systems supporting our sales & customer service processes
• Has good skills in Swedish, Finnish and English
• Has positive, proactive way of working and customer service mindset

We offer you:

• Versatile work tasks in a growing international company
• Possibility to be part of our dealer support and order management development work
• Full time & permanent position
• Opportunity to develop professionally along with our evolving business according to your interest
  
  

More information: please contact Marianna Kiviranta between 3-5.4.2024 and 15-23.4.2024: 0400 100 104 or via mail marianna.kiviranta@duell.fi

Apply by sending your CV at https://duell.teamtailor.com/ latest 23.04.2024

The position is filled as soon as a suitable candidate is found.