Manager, Connected ServicesMarioff (Carrier)
About the role
Marioff Service and Aftermarket team is looking for a new colleague for the permanent position of Manager, Connected Services. In this role, you will be leading the connected service offerings strategy and frameworks, implement strategic initiatives and follow-up actions. You will play a key role in coordinating the new developments between different teams and you will be driving the implementation and benefit realization together with business unit organizations.
Your main responsibilities will be:
Develop and execute connected services strategy to maximize adoption and paid subscription of connected services with both new sales and with large installed base of Marioff
Full-chain ownership of Marioff Connected Services end-to-end journey: go-to-market strategies, offering, sales, field operations and customer success management
Creating program development roadmap, budget and resourcing across organizational structures
Work closely with pilot customers and sales teams to develop and formulate robust value propositions, proposals, presentations and execution strategies to enable multi-year BluEdge subscription and service sales
Successful launch and commercialization of the HI-FOG intelligence and upcoming connected services
Actively benchmarking industry practices and securing competitiveness of Marioff Connected Services
Active participation in the Marioff Service and Aftermarket leadership team to expedite the growth
Embody The Carrier Way and work according to Carrier Ethics and Compliance policies at all times
To be successful in this role you will need:
Master’s or Bachelor’s degree in Business or Engineering or other suitable education
Passionate about digital services and holistic understanding and vision on where connected services should be developed in the B2B context
Relevant experience in developing and growing digital service business, and related service offering, sales & field operations
Good understanding of the principles of the underlying technologies for industrial IoT, cloud services, and data analytics. Ability to interact in a value-adding way with development teams, to ask the right questions is considered a strong asset.
Fluent with customers with both their engineering and management teams
Capable of driving large projects with multiple stakeholders in a global matrix organization
Hands-on attitude and curiosity towards new. Passion to interact with customers and co-create.
Business-oriented mindset and desire to deliver results and set ambitious targets.
People management skills, and managerial experience beneficial
Flexibility and willingness to travel
Earlier experience on marine or fire protection business is an asset
Fluent and good communication skills in English, both spoken and written
What can we offer you:
An opportunity to work in a company with high technology products
A dynamic and internationally oriented work environment
Flex benefit (sport, culture), Bike benefit, and Lunch benefit
Occupational health service
FUNFOG Hobby group
Marioff Employee Milestones
Extra paid leave for years of service
Our commitment to you
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.
Join us and make a difference.
About Carrier and Marioff
At Carrier we make modern life possible by delivering innovative and sustainable ground-breaking systems and services that matter for people and our planet. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them.
Marioff Corporation Oy was founded in 1985 and is a leading developer of water mist fire protection technology supplying system solutions worldwide under the brand HI-FOG®. Owned by Carrier, we have several subsidiaries around the world and employ approximately 500 people handling the complete value chain, from idea, development and manufacturing to the marketing, sales, and servicing of our products. We are an international company with worldwide offices and our HQ is Vantaa, Finland.