Työkokemus

Cabin Crew

Air Arabia - United Arab Emirates
6/2014 - 10/2015
"
Responsibilities : Ensuring the safety, security, wellbeing and general comfort of passengers, in accordance with the GCAA regulation and provisions of the Air Arabia Operations Manual and Air Arabia Human Resources policies and procedures.
• Identifies situations where the safety, well-being and general comfort of passengers is at risk and takes remedial action, notifying Senior Cabin Crew accordingly.
• Instructs individual passengers on issues to ensure their safety and comfort, bringing difficulties to the attention of Senior Cabin Crew.
• Assists in ensuring orderly and complete handover/takeover when handing/taking over the cabin from catering, cleaning or maintenance personnel.
• Attend all mandatory safety and emergency procedure training and to achieve the required pass mark.
• Be able to carry out all in flight emergencies

Airport service agent/Costumer service agent

Emirates Group Dnata - United Arab Emirates
6/2013 - 6/2014
"
Responsibilities : Providing excellent quality services for the Airlines that Dnata is working for and Code share passengers in respect to check-in, boarding, special services and baggage services as per company commercial and safety standards and procedures. Software known : Altea, Macs, Saber, Saber sonic
Qatar airways dedicated team DXB Aiport

Mystery client and Qualitative marketing research

Checkstone Germany - Romania
4/2012 - 6/2013
"
Responsibilities: Evaluating the personnel of many companies and measure them in terms of quality of the services provided.
Checking many companies to evaluate the quality experience as a client, that the store offers.

Translator

AEPADO (European Association for Defense of human rights) - Romania
3/2012 - 4/2012
"
Translator for the files, projects and site (English to Romanian , Romanian to English) http://www.aepado.ro

Assistant and Human Resource Inspector

Tan Construct Confort S.R.L - Romania
1/2011 - 2/2012
"
Responsibilities: Assisting and helping my manager.
Making required reports,
Keeping a good relationship with company partners on behalf of my managers.
Keeping the agenda of my boss.

Sales Agent/Real Estate Consultant

Astra Asigurari S.A, Exclusive Property Real Estate S.R.L - Romania
10/2008 - 11/2010
"
Responsibilities: Selling insurances. Searching for new clients.
Maintain a good relationship with old clients.
Selling new products and offers

Kielitaito

  • EnglantiErinomainen

Koulutus

Masters Degree

Dimitrie Cantemir University - Romania
10/2010 - 7/2012
Kaupallinen
Yliopisto
"
MANAGEMENT – MARKETING AND BUSINEESS NEGOTIATION

Bachelors Degree

Costin Nenitescu - Romania
9/2003 - 6/2007
Humanistinen ja luonnontieteellinen
Ammattikoulu tai opisto
"
NATURAL SCIENCES

Sertifikaatit

Certificate of Airport Ground Handling by Emirates Aviation College
Check in and Boarding Experience, System knowledge - Macs, Saber, Saber sonic, Altea, Customer service
Cabin Crew Flying License
GCAA - United Arab Emirates