Oversees the daily work flow processes for the FOQA program
Monitors data integrity, assessment of variance events and trends, corrective actions and feedback, and record retention
Develops and maintains historical records of all changes and modifications made to the FOQA profiles/events.
Develop new data analyses products and methodologies for data mining
Coordinates with Engineering and Maintenance departments regarding the status, installation, operation, and repair of aircraft recording equipment needed to support the FOQA program
Manage all stakeholder requests for special FOQA reports and information
Create flight animations for use in Flight Operations and Training departments, to include recreation of actual incidents/accidents.
Participates in FOQA Monitoring Team and Steering Committee meetings
Represents US Airways at industry FOQA related meetings
Perform other duties and functions as directed by the Sr. Manager Flight Safety Assurance & Compliance
Direct and coordinate a life cycle quality program for assigned flight systems and QAR components.
Advise the CO and Director of Flight safety, Director of Engineering on all matters pertaining to quality.
Participate in the formulation of command policy as a member of the Command Executive Policy Board and provides input to COMFRC regarding policy decisions affecting quality at all FRCs.
Investigate and report resolution of quality problems originating from fleet activities.
Be the focal point for technological advances and continual improvement in quality.
Appraise and evaluate the effectiveness of quality efforts in the FRC field activities, and venders/suppliers of materials and services.
Provide technical guidance and services regarding quality matters to other departments within the command and fleet activities through a formalized, on-site visitation program, and field team membership.
Evaluate and determine the capability of systems and processes to consistently produce quality products and services by applying statistical process control techniques to monitor processing and assembly procedures of aircraft, engines, and components.
Manage a comprehensive audit program that encompasses all programs and processes across the CAAB & ICAO per this instruction.
Ensure ICAO compliance.
Accomplishes quality assurance human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.
Meets quality assurance financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Develops quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures; monitoring inventories.
Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.
Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods.
Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations.
Updates job knowledge by studying trends in and developments in quality management; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.