I am a driven professional who specializes in administrative tasks and sales. I am a hardworking individual who thrives in a team environment, and also handles tasks effectively by myself. I have a positive personality and can quickly adapt to new working environments. I'm passionate to about developing my skills, and am able to learn quickly and efficiently.
> Handling Finnish customer service in Kingston contact center. Main task to support customers via phone and email related to television troubleshooting
> Part of a sales and marketing team based in Helsinki, Finland. Responsibilities increasing sales levels included cold-calling and answering phone and email enquiries from potential customers
> Email marketing including each month’s special offers and price discounts. Street actions and fairs to increase EF awareness, usually in co-operation with EF Ambassadors (former EF students). For online marketing facilitating monthly conference calls
> Daily communication with language schools around the world. Clarifying student documentations, flights schedules, accommodations and under age student documentations
> Personal focus on the EF Ambassador programme. Managed point collecting system and reward sending. Held national meetings throughout the year. Helped ambassadors to brainstorm ideas for marketing events (street actions and fair stands)
> Renewing the pre-departure process. Translating from English to Finnish new brochures templates, leaflets and sales letters
I received a special personal award for exceeding sales target.
> Held lessons for the children of private family up to three or four times per week. Subjects taught included mathematics and English. Main goals were to improve results and help prepare children for final exams
> After school daycare teacher for preliminary school students. Organized schedule for the day (e.g. reading and writing games and painting) and helped with home work
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