What to Expect

At Tesla, our Parts Advisors play an important role in service operations, offering fundamental support to both Technicians and customers in our mission to accelerate the world's transition to sustainable energy.

As an Parts Advisor, you will provide critical parts support to the service centre, liaise with other departments, as well as focussing on the continuous development of your skills. We've created one of the most innovative vehicles ever made, and you will help ensure an equally innovative service to customers.

To succeed at Tesla, you must be energetic, highly organized, and smart working. You should have a passion for the brand and the ability to thrive in a team environment.

What You'll Do
Source and allocate parts to service locations, technicians and mobile technicians
Receive and check quality of the relevant parts and ensure all paperwork is accurate
Communicate any updates to technicians and Service Centers when required
Pick up and deliver parts using van or forklift, engaging 3rd parties when necessary
Assist in monitoring inventory within the parts system, rearranging any appointments where the parts will not be available on time if required
Process returned warranty parts for review
Ensure all health and safety regulations and procedures are adhered to, for both employees and customers

What You'll Bring
A background of working within warehousing, logistics or automotive industries
Ability to thrive in a team-based environment and achieve common goals
Willingness to learn new and innovative automotive technologies to further develop in role
Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers
Ability to effectively handle multiple priorities, organize workload, and meet deadlines and solve problems
Digitally savvy - ability to adopt and adapt quickly to new technology and systems
Able to communicate, read, and write effectively in the English language, and other local languages if required
Basic knowledge of MS Office
Must have had a valid driver's license and maintain a valid and safe driving record
Possession of a forklift certificate is desirable

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice (https://digitalassets.tesla.com/tesla-contents/image/upload/Tesla-Talent-Privacy-Notice-%28Global%29_en)