Nordic Unique Travels is one of the main travel companies located in Rovaniemi, Finland. We specialize in tours in Lapland - in Finland, North Norway and Sweden. At the moment, we have more than 100 tours and holiday packages in the Arctic Circle. Lapland is a great winter destination offering unforgettable experiences. Because of its nature, northern lights, winter activities, unique cuisine and accommodation and of course Santa Claus, it is very popular among customers from all around the world.

We are looking for administrative coordinators to join our team in the Rovaniemi office.

Responsibilities
-Deliver exceptional customer care.
-Promote and sell tours to walk-in customers.
-Respond to customer feedback and inquiries on social media platforms.
-Maintain and update third-party websites such as TripAdvisor and Google.
-Manage incoming emails, calls, and messages.
-Process bookings.
-Perform various office tasks as needed.
-Assist guides when required.

Requirements
-Excellent command of English; proficiency in additional languages (Spanish, French, and Italian) is a plus.
-Minimum of 1 year of relevant work experience.
-Proficiency with Google Suite.
-Bachelor's degree (or higher) in a related field is preferred.
-Proven experience as an administrative coordinator or in a similar role.
-Strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously.
-Experience in a fast-paced work environment.
-Consistently positive attitude and approach.

Benefits
-Fun, motivating and multicultural working environment;
-Free participation in company tours: As an employee, you will have the opportunity to participate in company tours free of charge. This benefit allows you to experience our unique travel offerings first-hand and further enrich your understanding of our services;
-Regular staff trips and activities: We organize regular staff trips and activities to build team spirit and create memorable experiences for our staff. These events provide an opportunity to relax, bond with colleagues and explore new destinations or take part in exciting activities together.

If you believe you are enthusiastic and have the expected skills to enhance a valuable experience to visitors in the Finnish Lapland, send your English CV in PDF to management@nordictravels.eu.

Please note that we will only contact the candidates whom we believe might be suitable for the position.