(Removed from publishing)

Customer service and trade compliance specialist - Espoo

Original publication date 16.1.2019
Dedicated Network Partners (DNWP) develops and produces critical communications networks for utilities, corporations and enterprises. DNWP is a Finnish high-tech brand driven by the product philosophy to design devices that beat records in value. DNWP devices provide true multiservice capabilities to support a wide range of voice and data interfaces and a variety of connectivity scenarios making them one of the most reliable and sustainable critical communications solutions on the market. www.dnwpartners.com
Together with our client Dedicated Network Partners we are looking for a positive and precise customer service representative to facilitate their supply chain operations. In this role, your goal is to ensure the smooth ordering, shipping and invoicing practices towards DNWP international customers. 

Key Responsibilies 

The position provides you with an unique overview across the globe working together with customers in various industries. You will act as the key counterpart overseeing, agreeing and communicating both inbound and outbound telecommunications product delivery related practices.

You will succeed in this position if you have:

What we expect from you is that you would already have some experience in working with different nationalities and cultures. You will be in touch with customers from tens of different countries on a daily basis where a friendly, optimistic and empathetic style usually works the best. You should be able to apply and stay up-to-date with supply chain management principles and practices. In a small team, your knowledge over export control and trade compliance will be needed.
You should preferably be able to provide consultancy over topics such as the delivery terms (Incoterms 2010) and taxes (VAT). Experience in forwarding and knowledge over customs procedures are considered advantages.

What we offer for you is a global and dynamic working environment where you will be working together with world-class telecom professionals. There is no typical day in our office, where we all prioritize serving customers’ needs first with the highest working ethic. Daily conversations with our customers and partners from all over the world require clear written and oral English. 
The selected person will join our team at Nokia campus, Karaportti, Espoo, Finland. This work requires an eligible security clearance.

Did you get interested in this opportunity? Please send your application to us in our Kaislanet portal latest by 25  th January. 

More information of the position and the recruitment process is given by Eilakaisla’s Senior Consultant Sirpa Kähkönen, tel.  +358400224458 /email: first.name.lastname@eilakaisla.fi