As our current Technical Support Team Leader is moving to a new position within the company, we are seeking a new leader to drive the execution and development of our KaVo Imaging Technical Support Team.
You are joining our team as
Technical Support Team Leader
Your team is responsible of technical support and training customers globally. In this position you ensure the KaVo Imaging Technical Support is “easy to do business with”. You are responsible for developing our technical service concept and ensuring that we fulfill and even exceed the expectations of our customers in terms of technical product expertise. As our business is constantly growing, your role will be crucial in order for us to offer a complete and superior customer experience and to overcome the fierce competition in the market. As a result, the Team Leader is the key person in charge of maintaining and further increasing the capabilities of his/her team to service our customers at an extremely sophisticated technical level.
Your team is in charge of technical support globally for the imaging products manufactured in Finland. The team consists of 7 imaging professionals who possess the core competence and the most profound knowledge on our imaging solutions. The provided services include factory level technical support, technical training and other activities to help our customers maximize the value of our industry-defining devices over the whole product lifecycle. Your team’s counterparts include customers, partners and colleagues around the world. You will be leading continuous improvement projects to develop both processes and collaboration with counterparts.
Great if you already are familiar with:
We offer you a challenging role on a winning team in the health tech environment where you get to fulfill your aspirations of leading the best technical support team in the industry. This is a permanent position located in Tuusula, Finland.
Please submit your application with a salary expectation and your CV by May 30th, 2021. We are constantly going through new applications and the candidates with most compatible profiles will be invited to the next step of the recruitment process already during the application period, so if you want to join us act now!
KaVo Kerr is one of the world’s largest dental companies and among the largest health technology companies in Finland. Our dental imaging devices represent highest technology and knowledge within the industry and are among the market leader brands. Our way of working is driven by Lean methods and processes, and we are committed to continuous improvement.