Technical Support Manager, Biohit Oyj

Are you a self-reliant and solution-oriented person? Would you like to be part of a fast-growing company and do versatile work tasks in the field of diagnostics and instrumentation?

As a Technical Support Manager, you get to work in a Research and Development team and the work offers versatile assignments in the field of diagnostics and instrumentation. You will work with Production, Quality, and Marketing teams and provide technical support for partners and customers. You also participate in product development projects of diagnostics products, ensuring compliance of equipment and software to prevailing electrical and diagnostic regulations and guidelines in internal, and outsourced projects. You get to contribute to execution of feasibility projects and problem-solving activities. 

Your main responsibilities will be

- Provide technical support for customers (instruments and software) and internal stakeholders (laboratory instruments, manufacturing machines, including communication to service providers
- Responsible of subprojects in IVD product development:
       - Planning, execution and reporting of instrument usability and performance testing
       - Ensuring regulatory conformity of instrumentation and software, including documentation
       - Communication with internal and external stakeholders
- Management of software release activities and instrument updates
- Development of own and company’s processes and participation in the development of the company’s special expertise, and improvement of processes
- Participation in problem-solving activities for other projects, production, and quality and support of other functions/projects (including document reviews and participation in project meetings)
- Participation in planning of new projects also OEM, feasibility studies, investigations, and other R&D activities
- Execution of feasibility studies, and participation in collaboration projects with external partners 

We require from you

- Master's degree or equal in electronics, electrical engineering, or computer sciences
- At least 2 years of experience in research and/or development projects in the electronics industry
- Knowledge in electrical engineering and instrumentation, knowledge in data analysis (including statistical methods) and basics of software engineering and programming 
- Principles of procedures and methods of diagnostics instrumentation, and measurement technology
- Understanding of IVD industry quality system (ISO 9000, IVDR, ISO 13485, QSR)
- Fluency in Finnish and in English, both written and oral

You will succeed in this position

If you are outgoing, self-reliant, and a creative problem solver. It's important that you are able to understand what needs to be done and you have the courage to participate in the discussions and share your views. We hope that you are a flexible team player and interested in developing yourself and the processes of the company. Above all, we hope that you have a curious, solution-oriented, and positive work attitude. 

Biohit Oyj offers you

An interesting and challenging position with versatile assignments. You get to work in a dynamic work environment with professional colleagues. You will have a great opportunity to work on exciting projects and become part of a fast-growing company. Biohit Oyj supports you to learn and develop your personal skills and gives you the opportunity to grow within the company. Biohit Oyj offers many benefits such as lunch benefit and sport benefit. Biohit Oyj also provides occupational healthcare services.

The position is full-time and permanent. The employment contract is formed directly with Biohit Oyj. The workplace is located along good transport links in Roihupelto in Helsinki. The work is mainly done at the office, but partial remote work is possible. Start by agreement.

For more information on the position, you can contact Eilakaisla’s HR consultant Hanna Kekkonen +358 50 4314 017, firstname.lastname@eilakaisla.fi. Please submit your application with CV and salary wish latest 09.06.2023.