The Technical Support Engineer will be part of our Broadcast Technical Support and Engineering team and will work with different broadcast and ICT development, support and maintenance activities. The person we are looking for can have earlier experience or is recently graduated in the relevant area and will be trained to industry specific competence by us.
The Technical Support Engineer is responsible for the coordination, management and execution of proactive and reactive broadcast support and maintenance activities that require a higher level of support that the one offered by the 1st Level Operations. This shall ensure that the services provided to our customers are continuously available and performing to Service Level Agreement (SLA) performance levels. Work will be partly in 1st line supporting customer during live events (e.g. News and Sports) during evenings and weekends.
You will help with Assurance Support activities
Additional Requirements (experience in these is a bonus):
Location: Ilmala, Helsinki
Apply now or at the latest 13th August.
Red Bee Media is the world’s leading Managed Service provider to the media industry. Working with the best media brands in the world, we enrich and ensure media experiences.
For content providers who want high quality media experiences for their audiences, Red Bee Media is trusted to manage and transform complex, mission-critical services with superior expertise, leading technology platforms and passion.
We consistently deliver the highest quality Managed Services utilizing the most agile and efficient solutions to reduce time-to-market and minimize business continuity risks.We can deliver our customers’ content to their audience on every device, ensuring it is discoverable and optimized. We ensure to be the best long-term partner to meet our customers’ complex and rapidly changing needs through our unique media heritage, technology experience and innovation focus. Our portfolio of services spans the entire media value chain including: Playout, Media Management, OTT, NuVu, Access, Content Discovery, Piero Sports, Graphics and Creative.