We are now looking for a
Technical Customer Service manager
To join us in technical customer service team for EMEA region. The position is located at Metsä Fibre GmbH Sales office in Wiesbaden, Germany.
Your role in the future Metsä
You are part of the EMEA technical customer service team. Your main tasks are to visit customer's mills regularly, identify development needs and ensure optimal fibre treatment at customer's plants as well as do related customer projects. Production and process managers are typically your counterparts at customer mills. You report customer feedback to account managers and pulp mills, handle respective customer's technical and sustainability questionnaires, do troubleshooting and technical marketing.
What are we looking for?
We expect you to have a M.Sc. degree, rather in paper making, engineering, chemistry or in related fields. You have at least 5 years of working experience preferably in paper or board production. Knowledge of different pulping processes is an advantage. You speak and write English fluently, German language is also preferred, additional languages are an advantage.
As a person you are analytical, practical, autonomous and motivated team player with a willingness and ability to travel in EMEA region.
Northern wood is the material for future innovations. Metsä Fibre's growth is based on sustainable development and courage to renew itself. We offer versatile opportunities for developing your own expertise and the work environment. Are you ready for new challenges?
Want to hear more? Call us!
For further information, please contact Tuomo Niemi, Director Technical Customer Service (tel. +491736939056) or Mikael Lagerblom, VP Sales EMEA (tel. +4916090664664).
How does the process continue?
Submit your application using the link "Apply". Do it as soon as possible, as we will start processing the applications already during the application period. Include your CV and salary request. The search is open until 31.7.2019. We wish you luck!
Metsä Fibre is a leading producer of bioproducts, bioenergy and sawn timber. The company’s brand in the pulp business is Botnia, and in sawn timber, it is Nordic Timber. Metsä Fibre is the world’s leading producer of bleached softwood pulp and a major producer of sawn timber. Currently employing approximately 1,200 people, the company’s sales in 2018 totalled EUR 2.5 billion. Metsä Fibre is part of Metsä Group.