Webhelp Nordic is looking for new talent to join our Team. You will be a manager of the customer support team with plenty of potential to kick off your career. Why not come join us!
In your role as Team Manager, you’ll have a greater impact on the success of the future. You’ll be responsible for the daily operations and performance, why it should come natural for you to be a leader, a motivator, and a coach for your colleagues. You also have a sharp eye for our business/client, and ensures that our quality does not take fault in these processes and continue to remain at its high quality.
You will be responsible to ensure a high information level to your temporary employees/team, which you’ll deliver through meetings and one2one conversations. You will identify results and implement business plans according to these finds, to secure the delivery of stable and professional quality work.
You will answer directly to Operation Manager, to whom you’ll go over daily operations with, and to whom you’ll report activities and possible challenges in the team.
To reach success in the role as a Team Manager, you’re expected to:
Have a positive energy, and the willingness to gain success with your colleagues and team, to reach the best possible results
You show empathy, are trustworthy and are able to make decisions on your own
You show a great overview, and can cover possible problems with your own judgement
You are great with numbers
You show great communication skills, both on paper and orally. (Finnish and English)
You are structured in your work
You show great adaption to the environment, and are able to adapt to changes
You are flexible
The position must be applied with a cover letter, resume and a recommendation from your current employer.
Does this sound like you? Go ahead and submit your application today! http://www.webhelp.com/en-gb/careers/
Operations Manager Eleni Fotiadou (email@example.com) will be happy to answer any questions you might have!
Webhelp is a leading Contact Center provider internationally with about 35.000 employees. Webhelp Nordic currently operates within the Nordic countries and Latvia with 1800 employees. We are committed to our people and thrive diversity and individual growth in everyday bases. Any level of discrimination is not welcome within our organization- rather we celebrate our differences. We believe in feedback and open communication to share knowledge and support business development. We guarantee high quality coaching and training and encourage and support our employees to find the best individual career development path with us.
Oikotien yrityssivu näyttää sinulle perustiedot työnantajasta, viimeisimmät uutiset yrityksistä ja Oikotiellä parhaillaan auki olevat yrityksen muut työpaikat.