We are looking for a Team Leader to join us in Fraud Operations Finland.This is an opportunity for you to work in a dynamic environment with challenging tasks, talented colleagues and a good working environment.
In today’s world, change is the one thing you can count on. But whatever the future brings, our customers remain at the heart of everything we do.
That’s where you come in. Working with dedicated colleagues in an exciting, fast-paced environment, you’ll help meet our customers’ changing needs.
We aim to be courageous and explorative in our approach to innovating better ways of delivering banking services – anytime, anywhere. This means you’ll have many opportunities to learn and grow as you build your career with us. Will you help us lead the way in creating great customer experiences?
Your future responsibilities
You’ll join Fraud Operations, where we are responsible for monitoring and investigating fraud on both Card and Account transactions as well as to assisting customers in the process of recovering credit after fraudulent or non-authorized transactions appeared on their accounts or cards. Our ambition is to act fast on fraudulent transactions and handle customers in a fair and professional manner to give them the best possible experience when being exposed to a fraudulent transaction.
What you’ll be doing:
The role is based in Helsinki. Welcome to a professional team with dedicated collegues to fight fraud and to service our customers.
Who you are
Collaboration. Ownership. Passion. Courage. These are the four key values that guide us in being at our best. We imagine that you enjoy learning and are excited about bringing your ideas to the table. You’re dependable, willing to speak up – even when it’s difficult – and committed to empowering others.
Your profile and background:
If this sounds like you, get in touch!
Please submit your application no later than 18 November 2018.
At Nordea, we recruit from the widest possible pool and hire the best person for the job. Because diversity makes us stronger. And once you are on board, you will find that we offer equal opportunities to everyone.