Elisa Videra is a company specialized in providing virtual collaboration solutions and managed services to large global enterprises. Elisa Videra operates globally and has over 15,000 delivered service sites in more than 100 countries. Elisa Videra is part of the Elisa group, which is a telecommunications, ICT and digital service company. Elisa is listed on the Nasdaq Helsinki Large Cap with approximately 200,000 shareholders. In 2020, revenue was 1.9 billion euros, and the company employed 5,100 people in 14 countries.
Are you a video, voice or unified communications specialist looking for new opportunities? Or are you an IT or network specialist looking for a change in your career? We are looking for a System Manager to join our multi-national Professional Services team in Finland!
Due to the massive increase of remote working, the demand for real-time collaboration solutions has increased dramatically especially during the two years. This paradigm shift has also led to an unprecedented transformation of the industry. The market is evolving rapidly, and the need for solutions to support enterprise customers on their journey is ever more growing. Keeping up with this rapid development of new solutions may be complex, but at the same time also very intriguing and rewarding.
In this position, you will design and deploy video, voice and unified communications and collaboration solutions to our customers globally. Providing consultancy services within the scope of the Elisa Videra Professional Services portfolio will be an important part of your work. Your technical expertise might also occasionally be required in the most complex sales opportunities where you would support the bid team with deeply technical topics on solution design. In your daily work, you will also get a chance to develop new products and services with the different Elisa Videra teams.
You will not be working alone although sometimes working autonomously: our internationally dispersed team always has your back, and despite being physically in many different locations, we work closely together on a daily basis and support and learn from each other constantly! You will report to the Head of Professional Services. Preferably you would be based in Helsinki or Oulu, where you can get support from coworkers at our office, but like all of us, you work from where you are most comfortable working.
What do we expect from you?
We don't want to sugar-coat anything: this position requires some level of stress tolerance, as it is a demanding and also intriguing role. With a problem solver attitude and a solid enthusiasm for technology, you are half way there! Adapting to your audience is very important as you need to be able to present complex things to a non-technical crowd too. Like the rest of us, we're hoping that you too would be open, honest and supportive, and happy to work in a cross-cultural and international team!
Desired skills and experience:
Any experience in the collaboration industry (video, voice, UC) is beneficial, but also something you definitely will learn more about in this role. Please note that we will perform a background check on the chosen candidate due to our customers and the nature of the job. This in turn requires having been a permanent resident of Finland for a long time.
We at Elisa Videra provide exciting, diverse, and motivating working circumstances with a very good team spirit. Elisa Videra is truly vendor-agnostic possessing the highest level of accreditations with multiple different collaboration industry vendors. Consequently, you will inevitably see personal and professional growth on a day-to-day basis. Our team is highly skilled and experienced, but also the friendliest work mates you could ask for. Elisa Videra also a Nordic style super friendly working environment where the employees' wellbeing is highly prioritized. We offer caring and coaching leaders, an extremely flexible and trusting culture, and most importantly, an honest invitation to come as you are. Learn more about us.
For any questions, please reach out to Robert Moschner (robert.moschner(a)elisa.com).