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Sympa makes the fastest growing HR solution in the Nordics, one used by over 200.000 users and loved by its customers. To support our market-leading position in Finland, we are recruiting a Support Specialist to join our team in Lahti.
We’re looking for a Support Specialist who will help us deliver a world-beating HR service. We pride ourselves on providing 5-star customer support for our outstanding HR solution, and we get to make scores of people happy every day. We’re all connected by a passion for what we do, and a desire to grow as professionals and as people.
The team is based in Lahti, about one hour from Helsinki. Although following your introductory period, your main place of work could equally be our Vantaa office. In total Sympa employs 75 people, including colleagues in our Stockholm, Copenhagen, and Amsterdam offices.
As our new Support Specialist you’ll get:
We’re expecting you to be able to promptly handle support related phone calls, chats and emails. Your daily work consists of providing exceptional service to customers, troubleshooting issues, providing solutions and implementing change requests in the Sympa HR system. You will be having a key role in making our customers happy.
The person we’re looking for is strongly motivated, curious and eager to learn.
What do we value in our candidates?
Have we got your attention?
Great, now let us know who you are! Please send us your CV and cover letter by February 18th.
We’d like you to outline your salary expectations and potential starting date in your cover letter. Please note that the position will be filled as soon as we’ve found the right candidate.
You have great self-discipline and you make things happen. Sympa, in turn, does its very best to take good care of the whole Sympa family.
What’s it like being a Sympatico?
Sympa has set a course for rapid international growth while maintaining the agility of a small business, which shapes our work culture. We’re all connected by a passion for what we do, and a desire to develop in what we do. Decisions are made fast, with flat hierarchy, and every Sympatico is valued for themselves and for their skills.
Do you want to be a part of a talented team on a great adventure?
For more information regarding the position or the company, feel free to contact our Service Manager Mirva Jousala:
We are looking for a candidate matching our requirements, and we will fill the position as soon as we find one. Tell us more about yourself and send us your application right away here >>
The application deadline is February 18th. To find out more about Sympa, visit www.sympa.com.
If you have any questions about the application process or the position, please get in touch!
Want to find out more about the position or Sympa?
+358 40 700 8950
Sympa in brief
We’re about making employees happier through enabling better and more efficient HR. Sympa is the fastest growing HR solution provider in the Nordic countries. Our solution is the most popular HR software in Finland, used by and loved by over 200.000 people every day. Our secret for the fast growth is a simple formula: great software and overwhelmingly happy customers. Consequently, we’re expanding quickly across Europe and beyond.
We’re constantly looking for new talent to support our high growth. We like our people to grow with the company, and have fun while working.
Sympa was established in 2005 by two siblings and continues to be family owned. We currently employ around 75 people and have offices in the Netherlands, Sweden, Denmark, Switzerland and our headquarters in Finland. Read more at www.sympa.com/careers