Support Engineer - Customer Support

Support Engineer - Customer Support

Are you passionate about self-development and staying calm under pressure? If so, you might be our next Support Engineer!

As a Support Engineer, you’ll tackle challenging customer support cases, taking personal responsibility to meet customer needs. You’ll also work with your team to develop and enhance System Support Services. 

 What you’ll need to succeed

• A higher education diploma (Bachelor’s degree in IT, software development, or automation engineering).

• 2-3 years of experience in software development projects and products.

• Strong service orientation and experience in customer support.

• Fluent in Finnish and English (additional languages like German, Spanish, Russian, or Chinese are a plus).

• Skills in IT networks, Linux OS, database/Java programming, Bosch Rexroth Drives/PLC, Siemens S7 Tiaportal, or Allen Bradley Control Logix are an advantage.

Why join our team?

In our Customer Support team, you'll work on international projects with a passionate group of people, growing your skills along the way.

Location & work setup

Based at our headquarters in Ulvila, Finland, we offer a flexible hybrid work model that balances remote and office work.

Interested?

For more information, contact Risto Sakki, System Support Manager, at risto.sakki(a)cimcorp.com.

Please leave your application latest 23rd of October. 

Why Cimcorp? 

🌐 Global impact: Join a company with offices in Canada, India, Spain, Germany, and the United States, serving customers across six continents.

💡 Innovation hub: Be part of the Murata Machinery group, the sixth largest logistics automation supplier globally.

🌍 Diverse contributions: Contribute to automation solutions in over 40 countries, spanning industries like grocery retail and tire manufacturing.

📚 Continuous growth: Immerse yourself in a culture that values performance, supporting your well-being and professional development through training and career advancement.