Summer Trainee, IT Service Delivery

During the summer you will gain valuable experience from your own field of study. We offer versatile and responsible tasks in an international company that builds for a more sustainable tomorrow. We are inspired by the limitless opportunities offered by the bioeconomy, and we lead the way towards a future beyond fossils. Join us on this exciting path! 

We are now looking for a Summer Trainee, IT Service Delivery to Jämsänkoski, Finland. 

Greetings from your future manager

“Our summer trainee will have an excellent opportunity to learn about IT Service delivery management (SDM) practices and we offer an opportunity to participate in local or global rollout of IT project. We are sure you will find working with us rewarding and you will get valuable experience with us for your future work life.”   - Volker Kanthak, Senior Manager, IT

What you’ll do 

You will ensure that location specific IT and related business knowledge is maintained and documented. In addition, you will help to co-ordinate IT development projects for assigned UPM locations. Bi-directional communication with business and IT stakeholders is a key expectation of the SDM role. 

Your main tasks will include:

• Maintaining, developing and complying with local IT solutions 

• Initiating development needs and managing the actions for applications and infrastructure in responsible locations 

• Managing the interface with local business and acting as a single contact point 

• Striving for continuous improvement and soliciting customer feedback to improve service 

• Managing local service providers and participating in the governance of global service providers 

• Ensuring that end-to-end technical site knowledge is secured / existing (documented) 

• Managing defined budgets for local solutions/components including related cost control 

Who you are 

We are looking for IT technology (or similar) students, who are already a bit further in their studies. We appreciate a positive and energetic attitude, as well as capability to work both in teams and independently. Our everyday working language is English and good communication skills are considered as an asset. We are expecting, that you manage commonly used Microsoft Office 365 tools. Knowledge about Data Analytics tools and ServiceNow technology are considered a big plus. 

What we offer to you 

• Meaningful job: We are proud of what we do. Our work highlights the expertise of our personnel, the high quality of our products and the company's values. 

• Inspired and motivated teams: We have highly skilled workforce. We are a multifaceted, international organisation that works as a team to achieve our shared objectives.  You will become a part of our motivated and supporting work community. 

• Development opportunities: With us you can build up your expertise. We provide opportunities to support your development throughout every stage of your summer traineeship. We offer you a chance to develop in an innovative work environment.  

• Responsibility for people and environment: Our ethical principles embrace people as well as the environment. We are always striving to build a more sustainable future. 

Are you ready? 
  

Read more about summer recruitment process in Finland, applying, timeline, all available positions and more information on www.upm.com/summer or www.upm.com/kesa in Finnish.

Application period ends 14 February 2023. Notice that new positions can still be opened during application period. 

We will start processing the applications already during the application period. Please add your resume and CV at the same stage of application. 

For support with submitting your application please contact the HR Service Center at summer@upm.com or +358204146600.   

A security background check may be performed for those selected to UPM positions, in accordance with the company recruitment guidelines and the Security Clearance Act 726/2014. 

UPM is a non-smoking workplace in Finland