Do you have an analytical mindset? Are you ready to ensure quality in Change Management process and provide world class customer service? Do you have superior communication skills? Do you know how IP and mobile network is built and what are device roles and relations? Are you ready to investigate complex issues independently? If you answered ‘yes’ to any of the above, you may be the Change Manager Trainee we are looking for.
I am Tuomas Rautala and I am leading Change Management Office Team in Control Center. We are a great bunch of people, and I am super proud of every member of our team.
In Change Management Office we are ensuring the quality of planned changes, safe service window and information for customers and business. The most important target of change management process is to minimize the impact on the customers.
Is this your next opportunity?
This is a great opportunity to combine your technical knowledge and superior customer service skills. Your working role will be a Change Manager. As Change Manager you secure the quality of planned change request, analyze the impact, coordinate, schedule, inform and authorize planned change according to change management process guidelines. You will have close co-operation with specialists working in different technology domains.
We are now offering you an opportunity to be a part of a multi-national service assurance team. You will gain a particularly broad and interesting insight into the operations of a large international telecom operator. Working actively in different countries and in an ever-changing technological landscape. Our values dare, care and simplify are guiding us how to act and behave in our daily work.
Is this you?
As a Change Manager you will communicate fluently in Finnish and English. Swedish skill is an advantage. Bachelor of Business Administration, Bachelor’s or Master’s studies, or similar work experience in Information technology gives you a great base to the exciting journey!
- Positive team player
- Independent and curious learner
- Customer focused
- IP Networks
- Mobile Networks
- Customer service
- Service Assurance Processes, ITIL
If you fancy joining my team, apply for the job! Send your personalized job application and CV via our recruitment system no later than 5.2.2023. Please note that we start interviews already during application period. Target hire date is 1.5.2023.
You need to know more, contact Tuomas Rautala +358 40 302 6003 (Mondays 14:30 – 16:00 EET) or mail to email@example.com.
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