(Poistunut julkaisusta)

Solution Expert
Metsä Group, Group Services

Alkuperäinen julkaisupäivä 31.8.2018

We are now looking for a service-oriented

Solution Expert, Production Execution

to join our Application Management Services team. As a Solution Expert you are expected to utilize your technical and process expertise to support daily business operations and minimizing business disturbance.

Key responsibilities

− Primary production related application support in production execution and linked processes (SAP PP / Mill systems)
− SAP Master Data requests maintenance (Material Master Data)
− Secondary support in Plant Maintenance processes
− Troubleshooting and problem solving
− Accurate and updated status resolution in Group ICT incident tracking tool
− Problem escalation and communicating with support partners and development teams
− Co-operation and knowledge sharing with other Solution Experts within Group ICT
− Participation in testing of new functionalities and changes together with development teams

Candidate experience and competence expectations

− Experience in mechanical wood industry is considered as an asset
− Expertise in Production Planning and Execution (PP) Module and Plant Maintenance (PM) as a superuser or consultant
− Experience in mill systems considered as an advantage
− Ability and attitude towards problem solving
− Ability to communicate business support issues to technical consultants if needed and translate solutions back in ‘business’ language
− Good interpersonal, presentation and communication skills
− Positive and open-minded person with customer service oriented attitude 
− Flexibility and ability to both independent and team oriented work
− Ability to work in multicultural environment, fluent Finnish and English language skills and possibility to travel. Other language skills are an advantage.


− Metsä Group Head Office in Espoo preferred, other locations negotiable

We offer

− International, inspiring and dynamic working environment
− Challenging tasks and good personal development opportunities
− Good working atmosphere and support from colleagues in Group IT and businesses

Further information

Please contact:
Miia Ranta
Service Manager, Metsä Tissue and Metsä Wood
email: miia.ranta@metsagroup.com
tel. +358 40 573 5081 on 17 September between 15-16 EET or 19 September between 10-11 EET


Please send your application together with your CV in English no later than 30 September 2018.