Solution Expert, Document Management
Metsä Group Others
Group ICT Application Services Unit is looking for an enthusiastic
SOLUTION EXPERT, Document Management
to join us and focus in Document Management services and platforms.
Your role in the future Metsä
Securing business continuity is one of our key targets. Solution Expert is playing a key role in securing day-to-day business continuity by providing Metsä Group business areas with fit for purpose, reliable and cost-efficient application maintenance and support services. Work is conducted together and in co-operation with surrounding Metsä Group ICT team, external partners and business areas.
The position is located in Espoo, Finland.
Your key responsibilities consist of the following:
- Application Maintenance Services (AMS) for document management services:
- Ensuring document management platforms availability
- Coordinating Metsä and vendor AMS work
- Service development, service transition and service delivery in nominated responsibility areas
In addition to these responsibilities you may also participate the common Metsä Group document management architecture design and implementation as well as the different document management development projects/initiatives.
What do we expect from you?
Ideal candidate is a service-minded team player with positive attitude, communication and cooperation skills. The most important thing is your attitude. You care for your customer and are able to challenge current processes and solutions when pursuing continuous improvement. You are motivated to learn more about document management and are not afraid of doing hands-on system work. We appreciate good communication skills and ability to influence people in a matrix organization. Also development, quality and results should be on your focus as well as proactive way of working.
In addition we expect:
- Analytical skills
- Interest in service management for application services
- Ability to coordinate and steer the work of multiple stakeholders and vendors to achieve shared targets
- Fluent Finnish and English language skills
- Knowledge of document management tools and technologies is considered an asset
We offer you a great opportunity to take part in developing the future of the forest industry. If you believe in renewal and want to promote the increased use of fossil-free materials, you are coming to the right place. With us, you always have the support of your team. Your own desire and interest open doors to good career development. Metsä offers great opportunities to grow into being a top expert in your field.
What to hear more? Call us!
For further information of the position, please contact Development and Service Manager Nina Exell, tel. +358 45 201 6838, best available on 13.2. at 11.00-12.00 and 25.2. at 9.00-10.00.
What happens next?
Submit your application using the link “Apply”. Do it as soon as possible, as we will start processing the applications already during the application period. Include your CV with your salary request. The search is open until 28.2.2020. Hear you soon!