Service Support Engineer
Corelase Oy

Alkuperäinen julkaisupäivä 7.10.2019

Today, Coherent is one of the worlds leading photonics manufacturers and innovators. With headquarters in the heart of Silicon Valley, California, and offices spanning the globe and a growing presence in Europe. Coherent offers a unique and distinct product portfolio that touches many different markets and industries. At the forefront of innovation within the laser industry, Coherent is highly respected and renowned for its innovative technologies to create products of the highest quality. Corelase, part of Coherent, is a versatile expert of quality turnkey laser technology. Company has a vast worldwide sales and support network - at your service. As one of the biggest fiber laser resonator producers, company ensures the customer reliability of service and delivery. Be inspired by precise laser power. We certainly are.

Our customer-oriented Service Department is currently seeking

Service Support Engineer

to our site in Tampere.

In this position you will act as an important part of technical support for our highly technical products. Your main responsibilities include providing technical support especially internally and coordinating service activities. You will take care of your work in close co-operation with First-line Product Support, Service Support and other Engineering as well as Operations.

Your main responsibilities include:

- Provide technical support especially internally for first-line product support and service support engineering.
- Coordinate service and product support activities when needed and respond to requests from global service organization.
- Communicate product related issues with other functions, especially Engineering.
- Manage spare part inventory using global company systems.
- Participate in installations and other hands-on field support, especially in software design cases.
- Provide training and other support to customers when needed.

We are looking for a person with:

- Experience in technical support, preferably with highly technical products.
- B.Sc. or M.Sc. in technical field.
- Understanding of service and support activities and customer service as partnership.
- Analytical and systematic way of working.
- Good oral and written Finnish and English communication skills.
- Previous experience or knowledge in software design and lasers is seen as an advantage.
- A hands-on attitude and willingness to develop your expertise and work as part of a team.
- Availability to travel occasionally.

In case this position is the one for you, please send your application as soon as possible, latest on October 22nd, 2019 at www.adecco.fi. For additional information please contact Katja Hämäläinen at Adecco, +358 50 444 4457.

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Lisätiedot

  • Ilmoitusnumero: 1306125
  • Tehtäväalue: IT/tietoliikenne, Tekniikka, Tutkimus/kehitys
  • Työsuhde: Vakituinen työsuhde
  • Työn tyyppi: Kokopäiväinen
  • Hakuaika päättyy: 22.10.2019
  • Hakuosoite: www-osoite
  • Yhteyshenkilö: Katja Hämäläinen (katja.hamalainen (a) adecco.fi)
  • Sijainti: Tampere