Service Owner, Sales & MarketingMetsä Group
We are looking for a
to join our HQ in Espoo. The Service Owner will be part of a team of 9 IT professionals, who develop and deliver. We cooperate well in our team and contribute by sharing ideas and knowhow.
Your role in the future Metsä
As a Service Owner you will have operational responsibility of Sales & Marketing related services including development practices. More specifically you will be able to leverage your expertise in the following topics:
- Ensure that business requirements implementation process is done in a efficient manner while ensuring that group level synergies, best practices and cost efficiency are taken into account.
- Co-develop, run and monitor Sales & Marketing application service.
- Drive ICT sourcing activities, vendor selection, and agreement negotiations for the support activities.
- Responsibility for resource planning (internal & external) and competence development of the team members.
- Operative management of maintenance and support vendors
- Ensuring smooth AMS transitions for new projects, releases & development items.
In order to succeed..
You have proven experience in international service management related work. We appreciate the ability to coordinate and steer the work of multiple stakeholders to achieve shared targets. As all systems are integrated, therefore having the basics of system integrations would be considered as an asset. The successful candidate works proactively with high integrity, both independently and in teams, across the organization. Experience with D365 solutions, Azure and other Microsoft Power Platform solutions is seen as an asset. Fluent written and spoken English is expected.
We offer a great opportunity to join our group of experts in Metsä Group ICT. Our work in the cutting edge of technology is very much valued in Metsä Group and this particular position, serving our business directly, is of high importance to all our internal stakeholders.
With us, you always have the support of your team. Metsä Group has a responsible corporate culture that creates a safe working environment for everyone.
For us, it is important that everyone develops their skills and we enable job rotation across the organization. We take care of the well-being of our employees and reward good work. In Metsä Group ICT your work is valued and we take pride in giving our businesses the best service and solutions to fit Metsä Group needs.
In Group IT we take pride in providing Metsä Group’s business areas with excellent service and solutions with high-level standards and the best fit for our internal customers’ needs. We believe strongly in cooperation within our IT organization but also with our clients, service providers and other stakeholders.
Want to hear more? Call us!
The person picking up your call is Head of ICT, Sales & Marketing, Janne Patokoski (tel. +358 50 365 6197), who you can reach best on 30 September 2022 at 13-14 and 7 October 2022 at 13-14.
How does the process continue?
Submit your application using the link "Apply". Do it as soon as possible, as we will start processing the applications already during the application period. Include your CV (and also tell us your salary request). The search is open until 10 October 2022. We wish you luck!