SERVICE MANAGER

Service Manager is a key person in communicating and collaborating with clients and our internal stakeholders worldwide

Elopak Oy is now looking for

SERVICE MANAGER, MARKET UNIT FINLAND AND BALTICS,

to our main office located in Järvenpää. Technical Service is a department within Elopak Equipment & Service responsible for technical support mainly in the Finnish, Estonian, Latvian and Lithuanian food industry. The department works closely with Elopak’s local marketing and sales department in Finland and Baltics as well as other technical departments within Elopak. The main responsibility for this position is to coordinate the department's activities in the market and provide support for our customers. In this position you report to Technical Manager Finland and Baltics.

Key responsibilities and accountabilities:

• Line manager for Field Service Engineers
• Close contact to customers securing that Elopak delivers products and services according to agreements and customer needs
• Resource planning for service and project work
• Management of spare part sales
• Continuous development of team competence profile
• Proactive part of Nordic technical community at Elopak

We expect you to have at least 3 years of relevant technical experience. As an international and people-oriented company we hope that you put effort in good collaboration and have a coaching mindset. You can communicate in both spoken and written English and Finnish. Excellent skills in organizing your own and others work are needed daily.

We offer you an interesting position in a company where you are encouraged to develop yourself and where you can plan your own work flexibly. We put effort in good leadership and you get active support from your manager. Many have long careers in our company and we believe it is because Elopak is a good place to work.

Please send your CV and cover letter via www.mercuriurval.fi using ref.no. FI-17768 no later than 21st of June. For additional information please contact Elopak Technical Manager, Heikki Rantanen, tel. +358 50 532 7242 or Mercuri Urval, consultant Juha Laurila, tel. +358 44 975 7848.