We are looking for a Service Manager, Marketing to join our Sales, Service and Marketing team in Metso Outotec IT Applications. The job location is in Finland, either at Espoo or Tampere.
As a Service Manager, you will join a multi-functional team, and you are responsible for the development and advanced support of digital marketing applications, company websites, brand & marketing tools, webinar solutions as well as related platforms, integrations, and interfaces. You manage service providers, participate vendor and license management activities, participate in architectural planning and carry out implementation decisions. You plan and participate upgrade and development projects as well as in SAFe/Agile development processes. You will provide technical and ways of working support for the applications according to Metso Outotec Support model. You support the users and business owners in application and business process issues.
To secure application service delivery, you will be working in close co-operation with many stakeholders: including Digital Marketing, privacy and security teams, partners as well as other IT teams. You also interact with peers and follow overall applications’ development in other companies.
To succeed in the role, you should have a background with the IT applications or related business functions working in global environment. Experience about Episerver, Microsoft Azure, Microsoft Sharepoint, ServiceNow, or Salesforce is considered as an advantage. We assume you to have Bachelor's or Master's degree either in Information Technology or Digital Marketing. Although not a prerequisite, a good understanding of ITIL, SAFe, Lean, Agile ways of working is preferable.
We are looking for a person who has good skills and understanding for business processes & requirements and is willing to co-operate with different stakeholders in a multi-functional team. You may not master all the functional areas or application platforms we use but to stand out you demonstrate enthusiasm and knowledge of a few of them. A development-oriented mindset and ambition to improve the ways to operate is essential in this role. You should have self-directed working style and you are used to working in a hectic and multitasking environment. You have excellent communication skills and fluent written and spoken in English – other language skills may be considered as an advantage.
We offer you a challenging and responsible role in a global organization. You will get to work with a large network of professionals and with the latest tools and technologies. We have a multi-cultural working environment and modern way of doing and developing. In this role you have chance to widen your own professional role and competence.
Combining the strengths of two companies, Metso Outotec offer a stronger platform for growth and innovation. We have an environment that combines result-driven and respectful culture in an exceptional way. Of course, we offer you all the benefits and opportunities of a large, global company.
For further information, please contact Jukka Eväluoto Manager, Sales, Services and Marketing, email@example.com.
Please leave your application letter and CV by 4th of October. Remember to include your salary request. Please don't hesitate to apply, we are processing applications already during the application period and the job starts as soon as we find the right person.