Sanoma Technology Operations is looking for a dynamic professional for the role of
Service Manager, End User Services (EUS)
to reinforce the Operations End User Services team in Finland.
Sanoma Technology Operations ensures the IT service management processes, IT infrastructure and IT operations for Sanoma and is responsible for the development and maintenance of the ICT infrastructure. The End User Services are the “IT for Sanoma employees” and will have a demand on global level.
As a Service Manager EUS you will make a large contribution in our ambition to deliver the best services to our customers. You are responsible for day-to-day service delivery management as well as managing the outsourcing partners, projects and operating the business facing service aspects. Your scope will be the Service desk, End User Computing, Application packaging, Collaboration Tools (e.g. O365), Asset – and License management. You work closely together with the Service Owner and other Service Managers. This position is located in Helsinki, Finland.
Who are you
An experienced Service Manager with a solid track record within complex End User Services environments. You combine an open and proactive personality, business sensitivity and a desire to improve. You are aware of the fact that issues do not always happen during office hours and you don’t mind taking ad-hoc action. Hands-on experience with service management processes is essential in this role.
We offer you a key position with interesting and challenging tasks, a good view to the Sanoma Group and excellent opportunities for professional growth. You will be part of a highly motivated and experienced team in an open and informal setting, where initiative is expected and rewarded. Come and join us in an exciting transformation to a multimedia future.
Are you interested in this position? We look forward to receiving your cv and motivation letter latest by August 15th. Welcome to Sanoma!
For more information, please contact Kirsi Thorsen, Service Owner, End User Services by sending an e-mail to firstname.lastname@example.org
Sanoma Technology is media group Sanoma’s international technology organization - operating at the heart of the fast-paced media world. We are developing digital services and creating innovations to Nelonen Media, Helsingin Sanomat, Ilta-Sanomat and tens of other leading media brands. Our experts also take care of the development and continuous operations of Sanoma's infrastructure and business applications.