ZenRobotics' is looking for a Service Engineer who’s passionate about developing customer experience in a fast-growing company. As a Service Engineer you are the vital link between customers and the company's internal functions. You diagnose, provide solutions and fix customers’ technical problems and manage our support partners while working closely together with our software team, delivery and hardware engineering.
As Service Engineer you have two main responsibilities:
We expect you to have a strong background in engineering, either in automation, mechanics or software. Willingness to learn more about the other fields is a must, too. You can take ownership of customer cases with a hands-on approach as you sometimes have to fix things yourself. Understanding of support processes is important as you develop internal documentation and support materials. Strong communication and intercultural skills are needed as you communicate with a broad range of customers and partners globally to understand their needs and establish how to serve them better. As ZenRobotics’ robots are installed around the world, you have the chance to travel, sometimes even on a short notice.
We expect that you have:
Apply by sending an application and CV with salary request by 19.5.2019. We will fill in the position as soon as we find the right person. In case you have questions concerning the role, you can send them to firstname.lastname@example.org, we’ll answer you as soon as possible.
ZenRobotics Ltd is a global leader in intelligent robotic recycling. We provide a solution to the world’s waste crisis with AI-based sorting robots that make recycling more efficient, accurate and profitable. Our robots, powered by our very own AI solution, work tirelessly for customers around the world.
As a company, ZenRobotics Ltd stands right at the intersection of two global megatrends: the revolution of smart robotics technology and the global need for ecological efficiency to fight the waste crisis. AI-based robots disrupt the entire waste recycling industry.