We are looking for Service Agents to serve our corporate customers via phone and Netbank messages. You’ll play a key role as a customer’s first point of entry to Nordea. This is an opportunity for you to give advice and sell actively according to our values, principles and concepts. We deliver great customer experiences in versatile business banking activities and daily transactions. You have a great possibility to grow up in this position and look up for various career opportunities in Nordea.
In today’s world, change is the one thing you can count on. But whatever the future brings, our customers remain at the heart of everything we do.
That’s where you come in. Working with dedicated colleagues in an exciting, fast-paced environment, you’ll help meet our customers’ changing needs.
We aim to be courageous and explorative in our approach to innovating better ways of delivering banking services – anytime, anywhere. This means you’ll have many opportunities to learn and grow as you build your career with us. Will you help us lead the way in creating great customer experiences?
Your future responsibilities
You’ll join Nordea Business Centre, where we help corporate customers on their journey from new business ideas to whatever they grow.
What you’ll be doing:
The role is based in Helsinki or Vaasa. Welcome to a team of great customer experiences which ambition is to be #1 in customer satisfaction, people satisfaction and profit.
Who you are
Collaboration. Ownership. Passion. Courage. These are the four key values that guide us in being at our best. We imagine that you enjoy learning and are excited about bringing your ideas to the table. You’re dependable, willing to speak up – even when it’s difficult – and committed to empowering others.
Your profile and background:
If this sounds like you, get in touch!
At nordea.com, you can read more about us, our business and our focus on integrating sustainability into everything we do.
At Nordea, we recruit from the widest possible pool and hire the best person for the job. Because diversity makes us stronger. And once you are on board, you will find that we offer equal opportunities to everyone.
Please submit your application no later than 31 July 2019. You can send your application and CV also in Finnish. We will start interviews already during application period.
For more information about the position, please contact between 9:00-16:00:
Katja Suihkonen, Helsinki, tel. + 358504132511
Tytti Puuskari, Helsinki, tel.+358407710991
Anni Walta, Helsinki, tel. +358409380907
Juho Pajula, Vaasa, tel. +358504684285
Great people often know great people – please share if you have a friend who could be a perfect match for this job.
To all recruitment agencies: Please note, we don’t accept unsolicited resumes for any of our positions. All contact regarding agency resumes should be directed to Nordea Talent Acquisition which handles everything related to recruitment.