Sales Support Specialists
Outotec (Finland) Oy

Alkuperäinen julkaisupäivä 30.10.2018

We are currently seeking two Sales Support Specialists to join the Sales Support team in the Global S&W Parts unit. Location for positions can be either Espoo or Lappeenranta. The purpose of this role is to support market area spare and wear parts teams with quotations and orders as well as manage end customer quotations and orders for agent mode cases.

As Sales Support Specialists (Location Espoo or Lappeenranta), you will:

  • Actively manage and follow open quotation and order backlog
  • Open and handle quotations, sales orders and customer claims
  • Support local spare & wear part units with quotation and order related questions
  • Own customer day-to-day relationships
  • Actively seek ways to help customers
  • Actively follow backlog and communicate possible changes
  • Maintain and improve product knowledge required to successfully support and grow the business
  • Support spare parts documentation collection/creation

To succeed, you will need:

  • Suitable education, e.g. Bachelor’s or Master’s degree
  • Strong customer service/sales skills
  • Understanding customer needs
  • Drive and enthusiasm
  • Team player and can do attitude
  • Capability to work under pressure
  • Fluent spoken and written communication skills in Finnish and English
  • Ability to independently prioritize and execute tasks for different clients at the same time
  • Strong data management skills
  • Collaboration skills with external and internal stakeholders
  • ERP / PDM-systems
  • Detailed understanding of quotation and order fulfillment processes

Location: Finland / TBD
Organization: Services
Employment type: Permanent, Full time

For more information:

Harri Lavanti    
Manager, Sales Support    
E-mail: harri.lavanti@outotec.com    
Phone: +358406875757 

Opening date: 2018-10-16    
Closing date: 2018-11-20

Please fill in an on-line application on www.outotec.com/careers. Unfortunately we are not able to accept applications by email.

Lisätiedot

  • Ilmoitusnumero: 1197531
  • Työsuhde: Vakituinen työsuhde
  • Työn tyyppi: Kokopäiväinen
  • Hakuosoite: www-osoite
  • Sijainti: Espoo, Lappeenranta