(Poistunut julkaisusta)

Sales Support Specialist (location Lappeenranta or Espoo)
Outotec (Finland) Oy

Alkuperäinen julkaisupäivä 12.7.2018

We are currently seeking a Sales Support Specialist to join the Sales Support team in the Global S&W Parts unit for Finland and Sweden based technologies. Location for position can be either Espoo or Lappeenranta. The purpose of this role is to support market area spare and wear parts teams with quotations and orders as well as manage end customer quotations and orders for agent mode cases.

As Sales Support Specialist (location Lappeenranta or Espoo), you will:

  • Manage quotation and order open backlog for the entire quotation and order life cycle
  • Handle inquiries, quotations, sales orders and customer claims
  • Support local spare & wear part units with quotation and order related questions
  • Own customer day-to-day relationships
  • Open inquiries, quotations and orders backlog follow-up and communication of possible changes
  • Maintain and improve product knowledge required to successfully support and grow the business
  • Support spare parts documentation collection/creation

To succeed, you will need:

  • Strong customer service/sales skills
  • Drive and enthusiasm
  • Team player and can do attitude
  • Strong written and verbal communication skills
  • Collaboration with external and internal stakeholders
  • ERP / PDM-systems
  • Detailed understanding of quotation and order fulfillment processes
  • Basic understanding of relevant technologies

Location: Finland / Lappeenranta
Organization: Services
Employment type: Permanent, Full time

For more information:

Harri Lavanti
Manager – Sales Support
E-mail: harri.lavanti@outotec.com
Phone: +358406875757
Best availability: 24.7. & 25.7. at 12:00-14:00

Opening date: 2018-07-11
Closing date: 2018-08-05

Please fill in an on-line application on www.outotec.com/careers. Unfortunately we are not able to accept applications by email.