Sales Manager, Tampere Department Store

We are now looking for a   

SALES MANAGER   

to join our Tampere Department Store. The dynamic team at Tampere Department Store consists of the Department Store Director, Sales Managers and other key personnel, and of course, merchants, -as we like to say - who are true experts in their fields. Together, we aim to exceed customer expectations every single day and create feelings that lasts.   

Where is your expertise needed?  

As a Sales Manager, you will lead your sales team in alignment with Stockmann values, leadership principles, and strategy, acting as a passionate ambassador of the Merchant Mindset. 

You are responsible of executing and developing seamless customer experience and you work as a true ambassador of customer centricity. You will be part of the Merchant Unit management team, and you will take holistic responsibility of common omni - business profitability, growth and development (P&L, CX, EVI) ensuring both your own area of responsibility and the overall perspective of the entire department store are aligned and optimized. You will work closely with external stakeholders (like tenants and brand representatives) executing and developing department store’s sales and customer experience in everyday operations.  

Your responsibilities will include but are not limited to:  

• P&L responsibility   

• Taking care of team’s customer centric culture and ways of working  

• Developing customer understanding and proactively finding ways to create feelings that last  

• Coaching, mentoring and developing team members to reach their best potential  

You will make sure that positive thinking, appreciation, diversity and co-operation is embedded into the organization way of working.   

This is a permanent position and includes shift work based on the department store's opening hours. 

What makes you succeed in this role?  

You have already been working in sales management for few years and you have gained knowledge and experience in retail and sales. You have commercial education that gives you also good understanding and backbone. You have previous experience as a people leader / supervisor and you have succeeded to lead and motivate people. You are used to working in shifts according to the retail business principles and run the daily execution with a systematic hands-on approach.   

In addition we value:   

• Change leadership skills  

• Customer centric mindset  

• Strong communication skills  

• Analytical thinking and data-driven decision making   

• Ability to drive plans into action, in a profitable way  

You speak Finnish and English fluently, other languages are seen as a plus. It is really a must that you understand how retail operations work. All knowledge around digitalization is seen as an advantage. You are able to make decisions, work agile, tolerate uncertainty - overall you are able to operate even in uncertain circumstances and in changing environments.   

Why should you join us? 

We offer you an interesting and challenging work field in heart of retail business. We have low hierarchy, and we value new and innovative ideas, which gives you possibility to influence and develop. We offer the possibility to develop yourself through our virtual learning platform, different on-site trainings and on-the-job learning. We offer competitive salary and good employee discounts, and you will be part of our bonus program as well. 

Commitment to responsible operations is embedded in Stockmann’s values and daily ways of working. In our CSR work this means commitment to sustainable development and offering our customers inspiring and responsible shopping experiences. Motivated and engaged retail experts are the backbone of our business. We treat our employees fairly and equally according to the principle of equal opportunities. 

We put our Customer in the center, we act with Courage, and we do this Together. 

Would you like to know more?   

If you have any questions, please do not hesitate to contact Department Store Director Niina Suikki-Ndoye by phone +358468761544 10.12.2024 10:00-11:30, 11.12.2024 16:00-17:00 

Are you the colleague we are looking for?   

Please send your application via our recruitment system including your CV and salary request. The interviews will be held during week 2 at the Tampere department store.

Seize the opportunity and come create feelings that lasts!