(Poistunut julkaisusta)

Retail Manager

Alkuperäinen julkaisupäivä 14.9.2018


HELSINKI (Stockman)

The Retail Manager is responsible for driving retail sales while delivering 5 Star Customer Service. This involves managing and developing the talent and capabilities of their team to achieve optimal performance. The Retail Manager / Store Manager is also required to deliver retail operational excellence to provide
an efficient and effective work environment. The Retail Manager / Store Manager is required to spend the majority of their time on the floor, coaching and leading.


  • Monitor commercial KPIs: in store traffic, conversion rate,
    # of transactions per hour, UPT, AST and productivity.
  • Understand the business trends and competitive dynamics to propose action plans to generate incremental sales.
  • Create daily/weekly action plans to animate the store, motivate the team and incentivise customers to visit the store.
  • Inspire, motivate and coach individual Artists on all elements of 5 star customer service and artistry skills.
  • Develop and manage talents and capabilities of the team
  • Provide clear goals and expectations. 


  • Experience in retail and/or customer service required
  • Experience in leading and supervising people required
  • Previous experience in cosmetic field preferred
  • Specialty store management background an asset
  • Excellent communication skills, leadership, organizational and time management skills
  • Enthusiasm and make-up passion

If you are interested in the above position please send your CV with cover letter to: rekrytointi.elc@fi.estee.com until September 20th, 2018.