Voit hakea tätä työpaikkaa osoitteesta https://jobs.eaton.com/jobs/108970?lang=en-us&previousLocale=es-ES
- Ilmoituksen julkaisupäivä 10.11.2021
- Työsuhde Vakituinen
- Työn tyyppi Kokopäiväinen
Lead the BU Quality Function in developing and deploying Critical Systems (CS) Quality Strategy & linked objectives through entire E2E value stream of the Business Unit (BU), in supporting the BU General Manager and his/her team and in covering all Quality Functions, and then being accountable for BU E2E Quality results.
Deliver Critical Solutions, Products & Services that meet or exceed Customers' expectations and satisfy them.
Ensure fast detection and escalation path to address Customer Critical issues to ensure their rapid and efficient closure to keep customer loyalty high and facilitate customers' business opportunities.
Set, review objectives and continually improve Customer Satisfaction & Loyalty in ensuring effectiveness (CONC reduction and Process effectiveness) in full adherence with EBS Systems, and Eaton Quality Policies.
Responsible for developing Quality team and talents, to plan resources & competences on long term to influence and adapt to the BU Quality Org.
Accountable for BU Key Quality performance results:
E2E Quality performance on: Customer Complaints, Customer satisfaction, Customers Escapes, Products' reliability & CONC for the BU.
OpEx on execution of BU Key Processes supporting Quality performance, Management Reviews and their performance to improve global competitiveness and stakeholders’ satisfaction, focusing on external Customers.
Your key deliverables:
Then we want to hear about you!
What Eaton offers:
What you will get from us
Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees.
We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.
We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
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