Product Specialist to work with innovative solutions in a global company Academic Work
Alkuperäinen julkaisupäivä 7.10.2019
Our international client is looking for a product specialist to join their team in Espoo. If you want to develop your skills further with software focusing on construction, create support materials and provide great customer-oriented service, apply immediately!
ABOUT THE ROLE
You are offered
* An opportunity to gain expertise among experienced professionals
* Possibility to have an impact on and develop your own role
* Flexible and supportive team - great colleagues
In this position you are acting as a crucial link between our customers and our product development team. In this role you are also working together with different teams globally.
* Processing customer support tickets using our CRM system
* Creating tutorial materials in video and article format
* Inform customers and internal stakeholders about new software features and
* Share feature requests and effective workarounds with team members
* Teamwork and coordinating the core tasks with your colleagues
* Developing your own role further
If you have experience in creating e-learning content and instructional tutorials and are used to working in a customer-facing role, this position is just for you!
WE ARE LOOKING FOR
* Interest towards creating informative tutorials and e-learning content that will
improve customer user experience
* Independent and responsible way of working
* Interest and desire to develop own capabilities, customer-orientated mindset
* Interest and willingness to learn new applications
* Fluent in English
If you have experience from working on a construction site or within geopositioning, these skills might be useful for you.
Start: November 2019
Duration: 12 kk
Contact info: If you have any questions, please contact Academic Work!