We are looking for a new Customer Operations Manager on a fixed term contract to lead our product installation projects and named product delivery projects to our customers while our person in charge of the function is on maternity leave. In practice this means that you need to work with our very large, global customers to agree when our technicians come to install our products and plans are aligned so that our technicians are at the right place, at the right time, with the right approvals and right tools to carry out a successful installation.
Surprises do happen every now and then so also quick reflexes and ability to resolve unclear situations is important. And on top of this, you have also a good chance of promoting our other products to generate extra sales.
In order to succeed, you need to be able to
You should apply if all this sounds interesting and you have the following qualifications:
So you might be young with not so much experience yet or you might be someone with more years under your belt – key is that you thrive in a challenging environment and you want to do your best for our customers (as that is what has made us successful).
Frictape is world’s largest manufacturer of helideck aviation safety equipment with >1500 installations of safety nets and approach lighting solutions globally. We are 40 years young, family owned business and virtually unknown in Finland as almost 100% of what we do is international; with few exceptions, our customers are not in Finland but all over the world. Our clients are the world’s largest offshore companies, names like Shell, BP, ExxonMobil, Maersk, Statoil, Seadrill, Transocean are probably familiar to you.