IT Support Specialist
Barona IT Oy
We are now looking for an IT support professional with strong service-oriented approach to strengthen our customer´s IT team in Helsinki. Are you confident and skilled person with strong technical knowledge and a spirit to serve? If you are a real team player, always contribute your knowledge to others in the team, and work with a service-oriented approach, this position might be for you!
In this Support role, you will be a vital link in the software development, testing and implementation process by facilitating communication between clients and developers. The responsibilities of this position include providing written and over-the-phone support for clients, investigating and reporting issues and testing new software functionality. The ideal candidate is a natural problem solver, someone who can communicate technological problems, and takes pride in making the customer happy. This might be a great position for someone looking to dive into the software industry.
We would need you to have the following skills:
- Experience in customer service and good co-operation and interaction skills
- Excellent ability to work under pressure and good problem solving skills
- Familiar with Service Desk type of work
- Understanding Linux
- Basic comprehension of software concept
Fluent service skills in English (fluency in some Scandinavian language is a plus but not a requirement)
Interested? Please send your english written application and CV to this position.