We are a family of Fjordians.
Our living culture and borderless playground provide us with space to thrive,
following simple core values that inform everything we do. Be adventurous.
Bring a vision. Make an impact. Rely on empathy. Nurture collaboration. Stay
transparent. Be bold and generous in all you do.
Thanks to a unique partnership
with Accenture, we’re able to do work that changes the world, and we’re always
looking for kindred spirits.
We believe there is nothing
more important than creating products and services that will positively impact
the world in which we live. Creative, rigorous and effective Service &
Interaction Design ensures that impact is realized. Join a team that is
curious, creative, driven by empathy, and relentless in our pursuit of
meaningful and impactful design.
We are looking for an IT
Support Analyst for a 2 year fixed contract to our Studio in the heart of
Our IT Support Analyst will primarily provide direct and remote 1st and 2nd line IT support for Fjord staff situated in and around the Fjord Helsinki office and various client sites. This role will provide the successful candidate excellent training and support and an opportunity to work in a fast-paced blue-chip environment.
Responsibilities include, but are not limited to, receiving and responding to requests for technical assistance with Fjord hardware and software, managing/assisting with inventory using asset tracking software, and ensuring proper documentation, tracking, escalation, follow-up, and resolution of all incidents.
Key Aspects of the Role:
We expect you to have a Degree
level education from a relevant field and couple of years of work experience
from a corporate IT environment.
You also have a strong service
support orientation and proven analytical and problem-solving abilities. You
are able to effectively prioritize and execute tasks in a constantly changing
Your interpersonal and oral
communication skills are good and you are able to read, write and interpret
technical documentation and procedure manuals. We wish you to be self-motivated
and directed as well as have attention to detail. You enjoy people around you
and working collaboratively. Your English must be fluent, both written and
From technical point of view, we expect you to possess the following skillset:
We @Fjord, offer you an interesting and challenging work in an extremely nice work environment and gifted, lovable and diverse bunch of colleagues. You will have a great opportunity to take part in the development of an international and inspiring team at the same time by developing yourself. We enhance an environment that truly encourages proactivity and teamwork and believe in continuous learning and never-ending challenges. We also provide compensation package which includes competitive salary with extensive benefits.
Interested? Make your move by applying through our career site and attaching your cover letter and CV by latest 15th of September.
Accenture welcomes and encourages applications from diverse backgrounds related to gender, ethnicity, culture, age etc. We provide an environment of inclusion and diversity where everyone brings distinct experience, talent and culture to their work. We invite you to be part of this diversity!