Lindström Group Oy
We are looking for two IT SPECIALISTS to join our IT Support.
We offer you a position in the core of the growing international company – a place to network and build global relationships with multi-cultural teams in 24 countries. You have a global arena to develop and grow professionally. You will get a responsible role in the modern working environment and a highly innovative atmosphere. We hope that your positive mindset and energy fit well into our WeCare culture. You will be located in our very central Head Office in Kalasatama, Helsinki, but we also support a flexible working culture to enable you to succeed in your work. As we have two open positions, do not hesitate to apply for this position. You can be an experienced professional or at the beginning of your IT career - we will fit the role accordingly.
In this role, you will be an application expert to detect and correct IT incidents and problems, provide excellent end-user care and capture ideas to propose improvements within the IT team. You will work within application support to save colleagues' day with excellent customer service and support all staff by providing solutions to incidents and service tickets. You manage problems, perform root cause analysis, document applications, create knowledge base articles and training materials. You will interact with end-users to collect ideas and thinking of ways to improve end-user satisfaction.
To be successful in this role, we hope that you enjoy working with people and support them with their IT problems with excellent interaction and customer service skills. You have excellent communication skills as well as problem-solving capability and you are able to relate technical concepts to non-technical people. You possess relevant technical or business education, and/or certifications. You are by nature a “glass half full” and you are a great team player. We are a genuinely international company, so excellent English and Finnish language skills in writing and speaking are essential to play on a global market. We hope you to have a suitable degree.
Interested? If you got your interest or you want to know more, please do not hesitate to contact Sini Rajala, Head of Technology Customer, tel. +358405748241 on March 11th between 11.00-12.00 or Antti Rantanen, Head of IT, Corporate Excellence, tel. +358400569525 March 18th between 15.00-16.00. Apply to the position only via our online application system by March 22nd at the latest. We will fill the position as soon as we have found a suitable candidate, so please be quick to send us your application!