We are now strengthening our team with an IT Development Manager to take responsibility of Sales and Customer Service IT solutions, applications and further develop business processes.
You will be responsible for developing and managing IT solutions and business processes from business perspective related to sales, customer service and order handling functions in Paroc Group level. Depending on the projects, you will be acting either as a project manager or subject matter expert related to business requirements, business data, implementation and documentation. You will be coordinating application and process development as well as testing based on the requirements from the business needs and supporting processes from functional perspective. You will have a key role in our coming ERP implementation project. Furthermore, you will have the solution ownership of the ERP application and other applications in the Sales and Customer Service area by making sure the applications are relevant to the business and meet business requirements. Additionally, managing application and solution life cycle is a part of your duties. You will be working closely together with IT, business representatives and external service providers, and you will report to IT Manager, Applications and Services.
We expect you to have a solid experience in applicable roles and responsibilities in IT as well as business process development and management in the area of sales and customer service (e.g. as Consultant, Functional Designer, Business Process Analyst, IT Development Manager, Project Manager). You have experience in key business applications including ERP (e.g. SAP SD and CS), order handling portals and CRM and related IT transformation projects. We highly appreciate your background in working with sales, customer service and order to cash functions and processes. Your knowledge in EDI messaging, XML and digital customer services is seen as advantageous. You have solid skills in project management, process re-design and documentation as well as ability to operate in a changing environment. Our international environment requires fluency in English. Other applicable languages and relevant degree in IT or Business are considered as advantages. Your job location is Helsinki or Parainen.
We offer you an interesting opportunity in a key role in enabling usability of business-critical applications and business operations by enhancing and developing digitalization and high quality IT solutions at Paroc Group!
Interested? Please send your application together with your cv and salary request no later than Sunday, August the 26th 2018 via www.mercuriurval.fi, reference number FI-12859. For more information, please contact Esko Oja tel. +358 207 420 535 Mercuri Urval.
Paroc is one of Europe’s leading manufacturers of energy-efficient and fire-proof insulation solutions for new and renovated buildings, marine and offshore, acoustics and other industrial applications. Throughout our 80-year history, we have built a reputation for innovation, product performance, technical expertise and sustainability. Our aim is to remain an innovative and trusted partner for a sustainable built environment.
We employ around 1840 people in our production plants in Finland, Sweden, Lithuania, Poland and Russia and in our sales offices. In 2017, our net sales amounted to MEUR 411. Paroc is a part of Owens Corning. See more at www.paroc.com