(Poistunut julkaisusta)

Invoicing and Customer Service Manager
Vapo Oy

Alkuperäinen julkaisupäivä 14.6.2018
The Energy division is responsible for the energy and fuel solutions provided by Vapo Group in Finland, Sweden and Estonia. We provide energy producers with peat, wood and pellet fuels as well as the most advanced remote operation services in the industry. For our industrial and municipal customers, we produce heat and steam as a service at six power plants and approximately 150 heating plants. We supply our consumer customers with district heating in more than 35 district heating networks. We serve our pellet customers through our own sales service as well as our online store. The annual turnover of the division is EUR 280 million, half of the turnover comes from the renewable biofuels and energy solutions.

Energy division is seeking an Invoicing and Customer Service Manager in Consumers Business Unit to be responsible for customer service, sales center and invoicing in Energy division.

As an Invoicing and Customer Service Manager, you are responsible for customer service, sales center and invoicing in Energy division. Purpose of role is to unify and enhance customer experience, achieving top quality and efficiency in invoicing and sales center processes.

In order to succeed in this position, we expect you to have a 5-10 years experience of invoicing, call center and customer service. You have a broad understanding of customer experience, master modern call center solutions and solid background from invoicing.
You communicate fluently in English and Finnish, but also fluency in Swedish is a strong asset.

You will report to the Consumer BU Director in the Energy division. Travelling is required on a regular basis. The location of this position in Vantaa.

For more information about this open position, please contact the Consumers Business Unit Director Clas Blomberg by phone +358 40 559 0772 or by email clas.blomberg@vapo.fi.

Fill in the application for the position latest on 27th of June 2018 through vapo.com/rekrytointi - Avoimet työpaikat.