(Poistunut julkaisusta)

Inside Sales Coordinator
JELD-WEN Finland

Alkuperäinen julkaisupäivä 16.11.2020

YOUR ROLE

As an Inside Sales Coordinator, you will assist and help finalise the sales, while providing an excellent customer experience.  After the customer has placed an order the Inside Sales Coordinator contacts the customer to find out final details and delivery batches/times. Your role is to pay attention to technical details and monetary alterations. Finally, you will enter the order into our ERP system ready for our production department to manufacture. To succeed in this role, you are expected to provide a great level of customer satisfaction and possess the ability to handle claims as well as entering orders successfully in our ERP system.


YOUR RESPONSIBILITIES

  • To live by the JELD-WEN Values to build businesses ethically and safely, to invest in people, to inspire customers through innovations, to deliver on our promises and to improve every day
  • To ensure adherence with all compliance standards and operate with integrity at all times
  • To follow given guidelines
  • Help gain profitability
  • Cooperate with internal stakeholders such as sales and production
  • Communicate and cooperate with our customers
     

YOUR SKILLS AND EXPERIENCES

  • Experience from a similar role
  • A technical or commercial degree or an equivalent vocational qualification
  • Sound technical understanding
  • Experience with customer contact
  • Knowledge of Microsoft programs and FenOCS
  • Fluency in spoken and written Finnish and must understand both written and spoken English
  • Conflict management skills and the ability to handle pressure
  • Customer-oriented and strong communication skills
  • Excellent negotiation skills and sound business acumen
  • Ability to plan and align
     

GOOD REASON TO JOIN

We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.