(Poistunut julkaisusta)

ICT Specialist, Onsite Support
Outotec Oyj

Alkuperäinen julkaisupäivä 5.8.2019

To strengthen our ICT support capability in Espoo, we are looking for an ICT Specialist to provide onsite support services for our end users. In a role of local ICT Specialist, you will be part of ICT Services team in Espoo, although independent and goal oriented working attitude is a must to succeed. If you're looking for a position at customer service and interested to support end users at their daily ICT challenges, please do not hesitate to apply.

As ICT Specialist, Onsite Support, you will:

  • Provide ICT support for end users
  • Maintain end user computers, e.g. installations and changes during the computer lifecycle
  • Maintain meeting rooms ICT equipments and their functionality in cooperation with service providers
  • Participate in maintenance and development tasks of local ICT infrastructure
  • Act as a part of ICT Services team and cooperate towards other units and stakeholders
  • Cooperate towards local ICT suppliers and service providers
  • Create and maintain documentation and instructions
  • Participate in internal training and educate end users
  • Participate in implementation of corporate level ICT services, policies and standards

To succeed, you will need:

  • Experience in supporting local users and onsite support tasks
  • Good knowledge and technical experience of PC’s, accessories, Windows operating system and standard office applications
  • Automation tools knowledge in computer and software management
  • Technical knowhow of smartphones and their platforms
  • Knowledge of audio – video devices and meeting room systems
  • Analytical problem-solving skills
  • Ability work independently, under pressure and hectic environment
  • Service and customer-oriented mindset
  • Team player attitude
  • Good communication skills, ability to communicate in English

Got interested? Please fill an online application latest on August 25. Unfortunately we are not able to accept applications sent by e-mail.

Location: Finland / Espoo
Organization: Operational Excellence
Employment type: Permanent, Full time

For more information:

Antti Lavi    
Director, Global ICT Services    
E-mail: antti.lavi@outotec.com
Phone: +358 20 529 2300

Opening date: 2019-08-05    
Closing date: 2019-08-25