(Poistunut julkaisusta)

ICT Specialist, Local Support - ICT Services Finland
Outotec Oyj

Alkuperäinen julkaisupäivä 30.8.2018

To strengthen our ICT support capability, we are looking for an ICT Specialist to provide local support services in Lappeenranta site. In the role of ICT Specialist you will be part of global ICT Services team, although independent and goal oriented working attitude is a must to succeed. If you're looking for a position at customer service, interested to support end users at their daily ICT challenges and maintain local infrastructure in cooperation with corporate ICT and selected service providers, please do not hesitate to apply.

As ICT Specialist, Local Support - ICT Services Finland, you will:

  • Provide ICT support for end users
  • Maintain end user computers, e.g. installations and upgrades
  • Maintain meeting rooms' ICT equipment and their functionality in cooperation with service providers
  • Participate in maintenance and development tasks of local ICT infrastructure
  • Act as a part of ICT Services team and cooperate with other units
  • Cooperate with local ICT suppliers and service providers
  • Create and maintain documentation and instructions
  • Participate in internal training and educate end users
  • Participate in implementation of corporate level ICT services, policies and standards

To succeed, you will need:

  • Experience in onsite support tasks
  • Good knowledge and practical experience of PC’s, accessories, Windows operating system and standard office applications
  • Practical experience of smartphones and their platforms
  • Knowledge of audio – video devices and meeting room systems
  • Analytical problem-solving skills
  • Ability work independently, under pressure and hectic environment
  • Service and customer oriented mindset
  • Team player attitude
  • Good communication skills, fluent in Finnish and English

Please fill in online application. Unfortunately we are not able to accept applications sent by e-mail.

Location: Finland / Lappeenranta
Organization: Operational Excellence
Employment type: Permanent, Full time

For more information:

Antti Lavi    
Head of Global ICT Services    
E-mail: antti.lavi@outotec.com 
Phone: +358 20 529 2300

Opening date: 2018-08-29    
Closing date: 2018-09-19