Head of CRM
We are looking for Head of CRM to join our team at Tallink Silja Finland. The Head of CRM is responsible for managing and driving growth of the company CRM ensuring all possible revenue opportunities and together with good customer experience. We as a company are investing significantly into new marketing automation tools and the CRM team will have wide selection of modern working tools in place.
Main duties of a Head of CRM include:
The ideal background of a Head of CRM:
Tallink Silja Oy is part of AS Tallink Grupp - the leading provider of high-quality mini-cruise and passenger shipping company on the Baltic Sea. Our fleet of 17 vessels allows us to offer a wide range of services and frequent departures. As a result of our recent investment and fleet renewal program, we currently deploy some of the most advanced cruise ferries on the Baltic Sea with state-of-the-art facilities, improved accommodation possibilities, larger onboard shopping areas and high quality onboard services, setting a new benchmark for travel standards on the Baltic Sea. The company's vision is to be the market pioneer in Europe by offering excellence in leisure and business travel and sea transportation services. In addition to passengers, the ships carry cars, buses and cargo.