HEAD OF ANALYTICS & INSIGHT

We at Business Finland generate prosperity for Finland by helping Finnish companies to grow and thrive globally, develop future solutions, and reform their business operations boldly. At the same time, we are developing Finland into the most attractive and competitive innovation environment and the most enticing investment and travel destination in the world.

Our organization employs 760 specialists at 37 foreign locations and 16 offices in Finland. Business Finland is a public-sector operator and part of the Team Finland network. Read more: www.businessfinland.com

We are now looking for a  

HEAD OF ANALYTICS & INSIGHT 

Your primary responsibility as our Head of Analytics & Insights is the development of Business Finland´s data and insight-driven management capabilities, which are increasingly fundamental for effectively delivering impactful services for our customers. We have evolved into a customer-centric and international agency with a wealth of data that significantly can boost our ability to serve customers and generate prosperity for Finland. In this role you will elevate Business Finland’s data and insight management capabilities to new levels and thus accelerate our transformation into a Data and Insight-Driven Organization. 

You will develop and lead a cross-organizational network of analysts and experts to ensure that we skillfully utilize our own and other data on business and markets developments to translate these into relevant insights for decision-making. You will also ensure that business, market, and other insights are used to improve our customer service and other processes. 

This position is located at the Strategic Insight unit and the Business Intelligence (BI) team from where you will be working closely with colleagues involved in impact assessment, foresight, performance management, and strategy. You will also work closely with our customer-facing service areas in Finland and globally, including with IT and data experts.  

We have interesting and impactful work to offer and look forward to your application!

WHAT YOU GET TO DO

• Develop and solidify the cross-organizational network of business & insights analysts and other experts so that it has a key role in enabling the transformation of Business Finland into a data and insight-driven organization, including achieving efficiency of processes and their steering.
• Support and coordinate the work of our BI analysts and experts to reach agreed goals related to data utilization, business and market analysis, insights, and decision-making, including KPI development, planning and developing reporting architecture.  
• Collaborate with decision-makers and experts to actively identify, define, and prioritize data and insight-driven management needs.
• Collaborate with our Development and IT teams to ensure that Business Finland’s data and IT architectures, as well as data quality, live up to analysis opportunities (incl. machine learning and AI) needs of decision-makers.
• Collaborate with key process owners to ensure that our data generation is optimized for an efficient steering of key activities at the customer interface.
• Work as a member of within the BI team, carrying out the same roles but with the additional network leader responsibilities.
• Vendor management, stakeholder collaboration and benchmarking related to BI services and systems.  

WHO AND WHAT ARE WE LOOKING FOR

We are looking for a person with appreciation for the potential that business, market and other data and insights can have for decision-making in an organization such as Business Finland, a good understanding of business-driven analytics needs and opportunities as well as advanced analysis, prediction and optimization methods and technology (incl. ML and AI). 

However, you don´t need to be the most technically skilled, as you´ll work closely together with our Service Areas and guide analytics and expert teams, apply their tech and analytics perspective to solve business problems and set a clear vision for their work. Good communications and cooperation skills are vital to success in this role.

We also expect you to have:  

• Master's degree or equal
• Experience and proven track record in developing data and insight-driven management models, networks and solutions for leadership
• Experience and proven track record in project, network, and team management
• Experience in data analysis, data visualization and reporting tools 
• Excellent communication, presentation, and cooperation skills
• Excellent analytical, critical thinking and problem-solving skills and a structured way of working
• Experience in predictive analytics as well as machine learning and AI-based optimization
• Fluency in Finnish and English, basic proficiency in Swedish

At Business Finland we Think Big and work Together – with Passion and Sisu! In our colleagues, we also value

• Ability to embrace challenges and turn them into opportunities
• Showing appreciation and respect to others: sparring, listening and inspiring colleagues
• Eagerness to develop yourself and look at things from new perspectives
• Ability to express your opinions boldly and constructively
• Willingness and pride to work for Finland's future

THIS IS WHAT WE OFFER YOU

At Business Finland, you get to work for Finland and help Finnish companies go international – while enhancing the attractiveness of the Finnish competitive environment. Your work has a significant impact on the whole of Finland, and you get to influence the future of the country.

You would be joining Business Finland at a time when we make a major push for valorizing potentially very impactful data that we are accumulating to boost our work for Finland, data and insights will one of our key assets as business and market uncertainties are rising. Further, we are currently also recruiting three Business and Insight Analysts to strengthen the network that you will develop and lead. You will thereby also have an opportunity to co-create new ways of working, and co-develop new tools and approaches, with both seasoned and new colleagues.

We invest a lot in maintaining and developing the professional skills of our experts. We offer our employees up to eight working days a year to develop their own skills and competencies in the way they see fit. Our remote work practices are also very flexible. In addition, we offer sports, culture and wellbeing benefits through Smartum, as well as good occupational health care.

ADDITIONAL INFORMATION 

This is a permanent position located along good transport connections in Ruoholahti, Helsinki. 

In case you have questions about the position, please reach out to:

Senior Director, Strategic Insight, Christopher Palmberg (+358505577966) on 22.3. between 14.00 and 15.00, and on 28.3. between 15.00-16.00.

Please send your CV and application letter with your salary request by 4.4.2024. 

In Business Finland we must operate in a responsible and fair manner. Certain secondary employment or some other commitments might jeopardize the impartiality of our operations. For more information, please see our Guidelines for Affiliations.

As part of the recruitment process, we will be carrying out a security clearance check on a successful candidate with his/her consent in accordance with the Security Clearance Act 726/2014. For more information on security clearance procedure and individual’s rights, please visit https://supo.fi/en/security-clearances.

www.businessfinland.fi