We are now looking for motivated
GATE SERVICE AGENTS
for a fixed-term period and part-time work (Max 100h/ 4 weeks) ending on 30th September 2019.
Finnair’s Helsinki Airport Customer Service personnel are there to make our customers’ path pleasant and easy. The overall aim is to be available and to provide high-quality, customer-oriented and friendly service for all Finnair customers.
You will start as a Service Guide and work first mainly at the airport departure hall in various customer service situations. After approximately 4-6 weeks you will be trained further to take responsibility as a Gate Service Agent. After Gate Service Agent training you will work also at the departure area. This position is a part of Helsinki Airport Customer Service organization and reports to Customer Service Duty Manager.
Your main responsibilities will be:
Our expectations from a successful candidate are:
Finnair offers an exciting, fast paced work environment in a global and growing market. You have good opportunities to grow and develop yourself together with us.
We will offer fixed-term and part-time work (Max 100h/ 4 weeks). Before employment, new employees will participate in a two-week free training course without separate compensation for the training period. Depending on the course, training will be arranged February-March 2019. Participation in the training is mandatory. Small changes to the course dates are still possible. After the initial training you will be able to work first as a Service Guide before entering the Gate Service Agent course.
Please leave your application by 26.12.2018 at www.finnair.com/jobs. At the time of applying, you’ll be asked to participate in a video interview and also take one online test. Personal interviews will be arranged for selected candidates in our head office HOTT (=House of Travel & Transportation, Tietotie 9, Vantaa) between 9.-16.1.2019.
After submitting the application, we recommend you follow your email frequently (incl. spam). It is important that you use the same email address throughout the entire recruitment process.
For information about the role and the recruitment process, contact Finnair Recruitment (email@example.com)
Finnair is a network airline specialising in passenger and cargo traffic between Asia and Europe. Helsinki’s geographical location gives Finnair a competitive advantage, since the fastest connections between many European destinations and Asian megacities fly over Finland. Finnair’s vision is to offer its passengers a unique Nordic experience, and its mission is to offer the smoothest, fastest connections in the northern hemisphere via Helsinki and the best network to the world from its home markets. Finnair is the only Nordic carrier with a 4-star Skytrax ranking and a member of the oneworld alliance. In 2016, Finnair’s revenues amounted to EUR 2,317 million and it had a personnel of 4,940 at the year-end. Finnair Plc’s shares are quoted on Nasdaq Helsinki.