We are now looking for a customer service-minded technician for our Helsinki based customer Finndent. The technician will be in charge of training and supporting both resellers and the technical staff within Europe. The position is all about working both in customer interface around Europe as well as product development in Helsinki, Finland. Finndent is a Finnish company operating in the international healthcare industry.
About the role
Your role as a technician is versatile. Installing, troubleshooting and repairing Finndent's units around Europe is a crucial part of your daily work. In addition, you will be in charge of the internal and external training programs. You keep close contact and co-operate with the department of product development. In the beginning you will work around Europe. Once you gain more experience and expertise it's also possible to expand into working outside Europe.
You will get a comprehensive introduction to the job. First, you will familiarize yourself with Finndent's products starting from assembling at the factory based in Helsinki. After 6 months you will proceed to work with installations around Finland with a reseller. Eventually your working weeks will consist of for example 2-3 days at the Helsinki office and 2-3 days abroad training both new technicians and resellers.
We are looking for
- Relevant work experience
- Excellent technical understanding
- Excellent communication skills
- Self-reliant and solution-oriented attitude toward work
- Structured working methods
- Customer-centred mindset
- Most importantly, a strong motivation and will to succeed in the position
- Good physical shape
- Native in French
- Proficiency in English, Swedish and German
- Spanish and Finnish are considered as an advantage
- Willingness to move abroad if needed
We offer you a position where no day is like yesterday. You will gain new expertise meanwhile you're able to take advantage of your previous knowledge. You will see the results of your work in practice whereas in product development. A competent technician will naturally receive a motivating compensation.
As our employee we, your three-person HR-team, stand by your side during your whole employment. Our sincerely caring team is at your reach in any work-related situation.
Send your CV with a cover letter via email or the link in our website. Remember to add further information about your language skills alongside your salary request. For more information, you are most welcome to contact Heini Feodorow +358 440 60 4002 during daily working hours 9.00-16.30 (UTC +3). The position will be filled as soon as a suitable candidate is found, so apply this position immediately.
HR Coordinator Timo Launonen, email@example.com
HR Coordinator Heini Feodorow, firstname.lastname@example.org
Keywords: technician, mechanician, automation, assembler,